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Chevrolet Service & Parts - McCluskey Chevrolet
- Auto Repair
- Montgomery, OH
About this business
Free Lifetime Powertrain Warranty. New and Used Vehicles...Unlimited Miles. Unlimited Years. Only at McCluskey Chevrolet!
Location details
9673 Kings Auto Mall Road, Montgomery, OH, 45249, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 3:00 a.m. | |
| Tue | 7:30 a.m. to 3:00 a.m. | |
| Wed | 7:30 a.m. to 3:00 a.m. | |
| Thu | 7:30 a.m. to 3:00 a.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
DO NOT BUY HERE!!! Bought a car a month ago its broken down. Reserved a rental to have while vehicle was being servived. Arrived and wss told there was no car to take. This place is a joke and if you want a good car go somewhere else. The inconvenience is not worth it at all.
RecommendedI love the experience that we have had working with the employees here at McCluskey. From the purchasing of my truck, to any repairs that have needed done they get me in and get me out very quickly! Shout out to the service manager Jermey for all he does, and working my truck in when I need it!
Waiting almost 1 hour and 45 minutes for an oil change and tire rotation. Then to be told it would be at least 20 more minutes. Why schedule for an appointment in the 1st place??? Ridiculous!!!
Business response:
Sheila, thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership. Please contact us at (513) 761-1111 when you have an opportunity, and we will be more than happy to try and turn your experience around.
I’ve tried to be patient. I’ve tried to be professional. My new Tahoe has still not been repaired correctly after McCluskey Cheverlot dealership wrecked it when I brought it in for its first oil change on 8/7/2020 since I purchased it. I just sent it back to them for the third trip back to dealer. The quarter panels now have about a 4cm crack along the seam with heavy adhesive coming from the inside seeping through the crack. The other side where it wasn’t wrecked there is no gap. I just want my car fixed correctly. It’s to ... read more
Business response:
Ms. Isaacs, Thank you for taking the time to express your concerns. We respectfully disagree with the facts as you have presented them, and would never advise any of our customers or guests to “hire an attorney.” However, now that you have done so, you can have your counsel contact us directly. Best Regards.
I was concerned about buying a used vehicle from Ohio - especially without seeing it in person (I live in NJ). However, McCluskey Chevrolet made the process very simple and more importantly they made sure my vehicle was exactly what I expected it to be (no surprises). Will Resor (salesman) was super fabulous - I can't say enough great things about him - excellent customer service. I also wanted to say thank you to Karen Shepherd for the work she did on my account. McCluskey Chevrolet customer service is excellent and I would... read more
Business response:
Thanks so much for your great review Coleen, we truly appreciate it, and welcome.....to our McCluskey family! We hope you have an awesome day!
I wanted to thank Karen Shepard (Manager) and Bill Stouffer for excellent customer service while dealing with my Chevy Traverse. They went above and beyond to make sure things were done right and followed through on everything that was discussed along the way. (headphones, detail, ports, etc). These two were great. They were very personal, professional, and followed through. I highly recommend them in the future.
Business response:
Brandi, Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
I was swindled I was told word of mouth I have a 6 year 100000 mile warranty then I take it in for service and they show I signed a paper saying 4 year warranty for a 6 year loan? I’m not stupid I know what I was told. And I get the blunt there is nothing I can do but for 100 I can scan it. Lol what an absolute joke of management when they have the opportunity to make it right all that matters is that my signature is on there. We are done with your car is exactly what he told me after owning for 2 years? Comical thanks for n... read more
Business response:
Hi Daniel, we're very sorry to hear of your frustration and confusion surrounding your recent experience and the sale of your vehicle. During any sale each customer is always given the option of the warranty coverage he or she wishes to purchase, and then signs the contract along with the other agreements related to the sale. We always encourage any customer to understand what they are signing, and we are happy and available to answer any questions at that time. We are sorry that you didn't have a good understanding of the c... read more
They are superior and very professional! It was super easygoing and a very friendly staff
Business response:
Thanks for taking the time to let us know how you felt about your experience with us Kelly, it makes us feel great that you were happy! We hope you have an awesome day and we look forward to seeing you again at your next visit with us.
Everyone was so professional and helpful. Antoine was patient and very knowledgeable. He needed to be dealing with me. I changed my mind several times, but he always listened and worked hard to get me exactly what I wanted. Mike, Mark, and Angie were as happy for me as I was, and they made me feel immediately like I was part of a team. I am glad I landed at McClusky and I will recommend them to all my friends and family.
Business response:
Kim, your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Frequently asked questions about Chevrolet Service & Parts - McCluskey Chevrolet
How is Chevrolet Service & Parts - McCluskey Chevrolet rated?
Chevrolet Service & Parts - McCluskey Chevrolet has a 3.7 star rating with 740 reviews.
When is Chevrolet Service & Parts - McCluskey Chevrolet open?
Chevrolet Service & Parts - McCluskey Chevrolet is closed now. It will open at 10:00 a.m.
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