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Chevrolet Service & Parts - McCluskey Chevrolet
- Auto Repair
- Montgomery, OH
About this business
Free Lifetime Powertrain Warranty. New and Used Vehicles...Unlimited Miles. Unlimited Years. Only at McCluskey Chevrolet!
Location details
9673 Kings Auto Mall Road, Montgomery, OH, 45249, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 3:00 a.m. | |
| Tue | 7:30 a.m. to 3:00 a.m. | |
| Wed | 7:30 a.m. to 3:00 a.m. | |
| Thu | 7:30 a.m. to 3:00 a.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
quit ripping people off. To me they are overrated. Number one at blowing smoke.
RecommendedGreat Customer Service and knowledge of all the cars on their lot! They have a great inventory of vehicles to select from.
We were ecstatic with our experience with Brad tonight. Got a great truck at a great price. Brad was knowledgeable, funny and worked his butt off to get us to the price we not only needed but wanted. Thanks for the experience. Would also like to say that the showroom itself it’s beautiful.
Business response:
Hi Natalee, We love the picture you posted of your family with your new truck! We are so happy that you had a great experience with us, and want to welcome you to our McCluskey family!
Highly recommend! Such an easy process we were back twice in 5 months! Ask for Antoine Wilson, he is a no BS, straight shooter that gets it done with very little hassle!
Business response:
Hi there, thanks for your praise and kind comments about our team member Antoine. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Worst service I’ve ever had. Got the run around on when my car would be done. My transmission blew and I live 3 hours away from the shop so I really needed to know updates on my car so I could arrange transportation to go pick it up when it was done. Told me there was one car ahead of me, then called a week later saying there were multiple cars in front of me. This happened more than once. Completely unprofessional and didn’t impress me at all. I wish I would have towed my car somewhere else.
Business response:
We are sorry for the experience you describe, and appreciate you letting us know. We will address these concerns internally with staff, in an attempt to give our customers the correct information at the on-set of the upcoming repair, versus letting you know later that there is going to be a further delay.
I am not sure if they are liars or just completely incompetent. They lied to get me in the store and the manager Dan Hoffman didn’t want to listen to my complaint and got in my face only to start threatening me to leave the store instead of trying to take my concerns about the unprofessional behavior seriously. I will be following up with GM corporate. If this is the behavior that Chevrolet will allow their dealers to have then I take my$50,000 to Ford.
Business response:
Hi Tom, we don't have to lie to get customers to come to McCluskey for their vehicle needs. An appointment was set for you by our appointment setting team, who viewed inventory in our database, and it appeared that there was the vehicle you were seeking, in stock - which was an error with that program in indicating that we still had a 2019 Silverado HD available. It wasn't that the appointment setter was unprofessional (we've reviewed those records of inter-actions with you prior to your visit), they simply set an appointmen... read more
Please please do not purchase a vehicle from the dealership. they are the worst ever would Lie you so can to purchase the vehicle. They sold me a car that has 39 mileage without even telling me about the mileage and lie so many things about the vehicle. The price of the vehicle that was a list on the website wasn't the same price they list on an auto loan and they lie about everything PLEASE DO NOT PURCHASE A VEHICLE
Business response:
We are sorry that you feel this way Coumba. 39 miles on a vehicle is a very low amount, and this information would have been reflected on your legal paperwork that you signed when you purchased the vehicle. It is up to every customer to review the paperwork prior to signing, to address any questions that they may have. Differences in purchase prices can be due to; negative equity on a trade in (that was rolled into the new loan), sales tax, accessories that might be added as well as any products (such as GAP, service contrac... read more
I myself never have never enjoyed going to a car dealer. Well let me tell you how things have changed. My husband and myself have had hands down the best experience ever this time buying our 2020 Chevrolet Custom 2500 (our dream truck) I cannot say say enough about MIKE STEFANSKI , he was and still has been nothing but amazing!!! It’s hard to believe honestly. Not only was he the most efficient, nicest dude we’ve met from beginning to end of deal, a month later when I took our truck to have accessories put on he was literall... read more
Business response:
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at McCluskey Chevrolet, Inc. and with Mike. Thanks for the recommendation, we look forward to your next visit. Have an amazing day!
DO NOT GO HERE! I purchased a 2016.5 Chevrolet Cruze in 2018 but last year, had to have the vehicle towed in because the car was stalling, service light was on. A mouse nest was found inside and their diagnostic found the harness wire was chewed, but repairable. This was good news because the harness was not available anywhere, even nationwide, due to the China trade war. After that, I received a call from Tim (branch manager) it was ready to pick up! Great !! Then I received call from Ed Mangus in service stating they found... read more
Frequently asked questions about Chevrolet Service & Parts - McCluskey Chevrolet
How is Chevrolet Service & Parts - McCluskey Chevrolet rated?
Chevrolet Service & Parts - McCluskey Chevrolet has a 3.7 star rating with 740 reviews.
When is Chevrolet Service & Parts - McCluskey Chevrolet open?
Chevrolet Service & Parts - McCluskey Chevrolet is closed now. It will open at 10:00 a.m.
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