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Champion Energy Services
- Electricity Suppliers
- Houston, TX
About this business
This company offers retail electric provider services to residential and commercial customers.
Location details
1500 Rankin Rd #200, Houston, TX, 77073, United States
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FALSE ADVERTISING!!!!We received an email Dated 3/13/2025 to renew our electric plan:"You can renew early and lock in your energy rate at 10.8 per kWh compared to your expiring energy price of 12.7 per kWh SPECIAL EARLY RENEWAL OFFER"when I called to renew I was told the offer was no longer available, as of 3:00p.m. ******** EMAIL READS: To take advantage of this special offer, you will need to renew by March 31, 2025. This offer is NOT a contract expiration notice.
Business response:
*****, thank you for bringing this to our attention. We had a price increase after that email was sent. Prices are subject to change anytime due to market conditions. We apologize that was not clearly called out in the email. We've asked a customer care team member to reach out to discuss your renewal options.
Was paying 6.8c per kWh, then all of the sudden my rate went up to over .25c per kWh. At the same time they were offering a rate of a little under 11c. Horrible business practices. So I had a $506.74 bill then a $960.67 bill. This was during the cold snap. My house is 924 sqft
Use referral ID *********** when enrolling and get a $50 credit to your bill! We have been very satisfied with our plan. We like how we can see our usage summary on a weekly basis. We have been with them for several years and there have been no issues. Very happy and the rates have been great!
I've read customers reviews with ratings, mostly in 1 star. Average rating is 1.57, to me it looks too high. My account had three disconnection notices no matter I never was late in my payments prior to due date. My first check was deposited by Champion in one month time. Send them second check that was deposited in 10 days. My home is just 30 miles from ther POB. Having my double payments for Champion services I had three disconnection notices as very rude harrasment. No apology, no refund of my overpayment, no information ... read more
BEWARE! This company is very shady and fraudulent. Keep an extremely close eye on your bill and contract. They will take you for everything you have. They lie about the market rate. Look at all of there horrible reviews. They offer higher rates and exurbanite fees. BEWARE! If you cancel they will get you. Look at your price to compares, prove that they are lying. A few dollars different is one thing over $125-$220 additional per month is EXTREMELY excessive. Requested a refund and was told they don't do refunds but they can ... read more
Not only did I get BACK TO BACK 600 DOLLAR electricity bills from chumpion after a NATURAL DESASTER!!!???!!! The first one they rudely said that they just stopped helping people and took me for all I had!!! ROBBERY WITH OUT A GUN!!! LEFT ME IN A VERY BAD POSITION!!! WHEN PRIOR I HAD BEEN PAYING 1 TO 2OO AT MOST SO THREE TIMES AS MUCH!!! SMH!!! I RECIVED A PHONE CALL AFTER WRIGHT A REVIEW AND THE LADY ON THE PHONE SAYS SHE IS SORRY HOW THE SITUATION WAS HANDLED AND THAT IT COULD HAVE BEEN HANDLED BETTER AND THAT THEY WOULD HE... read more
I have found this company's practices to be highly questionable and deceptive. Not only do they provide inaccurate billing, but they also repeatedly attribute all fees to Oncore and a "delivery" charge. Despite rarely being home and keeping the AC set at 73 degrees when I am home, my bill continues to increase. They advertise "free weekends," and I avoid using appliances like the washer until after 8 pm, yet the costs do not reflect these supposed savings. To terminate the service, the company requires a $250 fee, which seem... read more
Business response:
Thanks for sharing about your experience. Please keep in mind that the number one driver of electricity usage is air conditioning. Even in an empty house, outdoor temperatures impact your overall costs because it can cause the AC to work harder and kick on more frequently to remove humidity and cool the air. You may not be changing the thermostat inside but if the outdoor temps are higher the AC works harder to maintain the cooler indoor temps, which would increase your usage. The data reported in the weekly Smart Track emai... read more
Predatory practices and advertising to make you think that you are getting a good deal. The cancelation fee was $300 and I had to pay a hefty amount every month WITH SOLAR PANELS. Do not fall for it. Go to another company that is upfront and actually gives you fair payment for solar power.
Business response:
Courtney, sorry to hear you were dissatisfied with the index wholesale solar buyback program Champion Energy offers. Our solar buyback is offered on any of our electricity plans and unlike other retail electricity providers we do not charge a higher energy rate, a monthly fee, or limit the buyback to the amount you consume. Your electricity contract was through 2/22/2026. When you terminated the service early you were charged a $250 early termination fee, which is not unique to Champion. We hope the new provider you selected... read more
I am a new customer from Lubbock. My service doesn't begin until next month. Never the less, I just want to say that during this sign-up period, the Champion reps have gone over and above to get me the best deal possible. I am completely satisfied at this point. I have recommended Champion to several friends and family.
Business response:
Thanks for choosing Champion Energy and for sharing your experience. We love the opportunity to thank and celebrate our customer care team. This feedback will be shared with our teams. We are pleased to earn your trust. Don't forget to share your referral ID with family and friends so you can earn referral credits. Reach out or sign in online to look up your ID.
Frequently asked questions about Champion Energy Services
How is Champion Energy Services rated?
Champion Energy Services has a 4 star rating with 23,069 reviews.
When is Champion Energy Services open?
Champion Energy Services is open now. It is open 24/7.
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