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Champaign Ford City
- Auto Repair
- Champaign, IL
About this business
Champaign Ford City has been servicing Illinois with a strong commitment to our community and to great customer service for many years. We treat the needs of each individual customer with paramount concern and know that you have high expectations. As a Ford and Lincoln dealership, we enjoy the challenge of meeting and exceeding those standards each and every time. Our showroom is worth the short drive from Mattoon, Bloomington, Decatur or anywhere else in Illinois! Come experience our commitment to excellence for yourself!
Location details
701 W Marketview Dr, Champaign, IL, 61822, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Just called the service department because my son is heading to Champaign for the weekend from the Chicago suburbs. His car is acting up on the highway, most likely transmission. I asked them if they could take a look at it tomorrow and at least that could give me time to get him a rental to get back home Sunday instead of breaking down on the highway at 10pm on Sunday night. They informed me that they do not have time until Monday or Tuesday. Wat is a person supposed to do while traveling on the road if you encounter issues... read more
Great staff!!! Very accommodating. Would definitely recommend!
Went in to purchase a new battery for my Roush, parts guy went in the back and never came back out. Someone else went back to find him and never came back either. Wasted nearly an hour and walked out with my old battery. I am in the market for a new truck, I know where I WON'T be shopping.
Went and test drove a used vehicle on February 28th. The salesman was the worst one I've ever delt with. Unfortunately I don't remember his name. We went to another dealer and bought a vehicle from them that same day.
Business response:
Steve , I appologize for your experiance here our number one goal is to provide 100% good customer service ... If you have any concerns that you may want to share I would be more than happy to try to make this right or try to get to the bottom of the situation. Please call Tyler @ 2173520462
Their staff has always been professional and friendly. When I was so down on my luck that the barely-running hooptie sputtered and died as I rolled onto the lot, I figured I was pretty well screwed, especially when I saw three salesmen standing in the showroom window laughing. They didn't take advantage of me-a single mother going through a divorce, with very little money and a car I would not have been able to drive off their lot. They hooked me up with a demo model. Granted, it was a beige station wagon, nothing exciting, ... read more
Frequently asked questions about Champaign Ford City
How is Champaign Ford City rated?
Champaign Ford City has a 4.4 star rating with 1,155 reviews.
When is Champaign Ford City open?
Champaign Ford City is closed now. It will open at 9:00 a.m.
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