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Certified Luxury Motors
- Used Car Dealers
- Great Neck Plaza, NY
About this business
Welcome to Certified Luxury Motors, located in Great Neck, NY, where quality service and customer satisfaction come first. Our Business motto is simple customer service is our #1 priority and selling quality pre-owned vehicles follows. We are here to help you find a vehicle that fits your lifestyle from our wide selection of used cars, trucks, and SUVs. We pride ourselves on a hassle-free car buying experience where your needs come first. We only sell accident free vehicles. Free vehicle history report is offered on all vehi... read more
Location details
105 Northern Blvd, Great Neck Plaza, NY, 11021, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
Unfortunately I have to give you “one star” as there is no “zero” option for a service oriented business that leaves much to be desired. I have read many of this dealership’s comments good and bad and my opinion of this dealership as a service provider is to focus on the negative ones which need attention for improving "a good customer service experience." The dealership response to other customer comments (negative ones) are unprofessional showing their failure for understanding of “a good customer service experience” conce... read more
Business response:
Mr. JR I must say we got lost reading half way through this review I don't understand what was said to you or explained with you interaction with the dealership but non of this makes any sense to us. First off we have recently made a major change in advertising with Carguru just so we can display a clear straight forward buying experience in place which is pricing transparency. All CARGURU listed pricing is marked to sell cash or finance and since the change we have gotten a great response back from customer about how easy a... read more
Very good
Everyone here was very helpful and pleasant! My husband and I had a great experience. We would definitely come back for more cars in the future.
Very nice place and nice non pushy salesman. But all there prices are finance prices. They should also list cash prices.
Disregard the price on cargurus if you are not financing! The price of the vehicle went from listed $23,800 (also was that price on their website) to over $29,000 when I told them i wouldn't need financing? What a joke! Don't recommend!
i tried to buy Nissan Altima 2016. they took my all documents.. but before buy the car thay force me to get insurance for the car even i was not conform about the bank approval. they said we need 1 day to ready the car ... i been there 3 days and waiting for 6-7 hours each day... but the car was not ready... then i cancel that. i spend 478$ fro the insurance before buying that car... its been 10 days but that money still being pending... its a kind of customer harassment
Business response:
Mr. Rakibul we are sorry to tell you this again like we explained in person your credit was so ruff that no lender is willing to approve you. We tried our best but the first step to avoiding this problem would be to start taking care of some of the collections on your file and I am sure we will have better luck with the lenders. The insurance you decided to get to save time is always cancelable and 100% refundable. The 10 Days of money pending is between you and the insurance company as per we do not take $1 from you until y... read more
Quick response. I did not have the time to go to the dealer. Will probably next week.
Business response:
We look forward to serving you. Thank you
I worked with Javier, who was fantastic. I would recommend asking for him directly! The dealer does not tell you about a hidden $2,500 cost on every vehicle that is not listed on cargurus.com so just note that whatever the price is you need to add $2,500. Otherwise the service was really amazing, the price was still way below what else was out there, the car was in mint condition and they delivered the car to my home so I did not have to come back and get the car. I would highly recommend this place as the cars and great, th... read more
Business response:
The $2500 was the extended warranty if you decided to opt out that is 100% optional. Thank you for the kind words.
Frequently asked questions about Certified Luxury Motors
How is Certified Luxury Motors rated?
Certified Luxury Motors has a 3.8 star rating with 3,221 reviews.
When is Certified Luxury Motors open?
Certified Luxury Motors is closed now. It will open at 10:00 a.m.
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