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Central Alabama Veterans Health Care System West Campus
- Hospitalists
- Montgomery, AL
About this business
Location details
215 Perry Hill Rd, Montgomery, AL, 36109, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
getting a primary care doctor is impossible, you call to set one up and are on hold for hours. I called friday and waited 48 minutes only for an incompetent employee to pick up the phone not saying a word and putting me back on hold for another 40 minutes before it happened again.
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Why are you all employing the Head of the Scandal at the CVVAMC Dublin Ga....she gave the order to block cancel over 1000 open consults along with her cohort, Gerald DeWorth who was the Acting Director.....this is disgusting, and Criminal....why was she not fired and liscence taken....one of the biggest VA scandals, she was Chief of Staff, and you continue to employ her....disgusting....
Time, I waited over an hour today at the Montgomery VA today trying to get my medications. On the 4th floor with medical health with no results, this is uncalled for and unnecessary.
Business response:
Carlos, we apologize for the inconvenience. Can you please send us a private message with your contact information?
Today alone, I have been on hold with the Non-VA Medical Care Coordination Team for more than 5-1/2 hours (and today isn't the first day). I started my first call this morning as caller number 3 at 8:00 am, and I dropped one place to caller number 2 when the call terminated 2 hours and 48 minutes later. I immediately called back and reentered the queue as caller number 17. I am currently caller number 5. "Did you know an average of 20 Veterans commit suicide every day? And about 6 of those 20 were recent users of VA health s... read more
Business response:
We apologize for the inconvenience. Can you please send us a private message with your contact information?
There is no wonder why so many veterans end up committing suicide... dealing with the VA would easily push someone over the edge. Currently I have spent over 4 hours on the phone over 2 days (my phone died yesterday after over 2 hours of waiting) and I am STILL waiting to make a simple dental cleaning appointment through Community Care that the VA cancelled on me and wanted to reschedule in NOVEMBER (I am already 6 months overdue from last dental appt). All I need is a darn referral so I can make the appointment myself at a ... read more
I am currently on hold and it has been 5 hour and 19 mins that’s why I will never recommend
I had a dental appt scheduled in Jan 2020 in Montgomery. I showed up 30 minutes early and they didn't have me on the schedule. So, I rescheduled the appt at the desk for Mar 6. Arrived 30 mins early. System didn't show I was scheduled. Got another appt for 30 Mar. With a card in the mail. Due to the coronavirus I had to reschedule. Called the number on the card and it was to the Birmingham clinic. Lady said the cards always have the wrong number printed on them. Finally, they connected me to Montgomery and of course no one a... read more
Frequently asked questions about Central Alabama Veterans Health Care System West Campus
How is Central Alabama Veterans Health Care System West Campus rated?
Central Alabama Veterans Health Care System West Campus has a 3.2 star rating with 173 reviews.
When is Central Alabama Veterans Health Care System West Campus open?
Central Alabama Veterans Health Care System West Campus is open now. It will close at 6:00 p.m.
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