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Cassell Controls Heating & Ac

4.7

About this business

Service that exceeds your heating and air expectations in South Carolina! Since our inception, Cassell Brothers Heating & Cooling has been committed to offering quality service and HVAC installations. Throughout the years we have held steadfast in our goal to stand heads above our competition in the South Carolina heating and air industry. Family owned, we employ well-trained, courteous employees with the same commitment to all of our customers. In an age of faxes, mobile phones, and voice-mails, Cassell Brothers Heating & C... read more

Location details

10042 Broad River Rd, Irmo, SC, 29063, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.7131 reviews
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Steven Price's profile image
Steven Price 
recommend  Recommended
5 years ago

I want to give a shout out to Eddie and the team at Cassell Bothers. Very professional, know their stuff, and they want to make sure their customers are well taken care of. 

Laura Summer Mars's profile image
Laura Summer Mars 
5 years ago

Spent $5500.00, on new Trane unit 4 years ago, got some major issue with it now and they want 650.00 to repair 2 different Tech's been out and no one has a clue. 

Laura Summer Mars's profile image
Laura Summer Mars 
5 years ago

Spent $5500.00, on new Trane unit 4 years ago, got some major issue with it now and they want 650.00 to repair 2 different Tech's been out and no one has a clue. 

Jessica Weems's profile image
Jessica Weems 
recommend  Recommended
5 years ago

What great service! This is an honest company that does not push you into expensive repairs. We have a 10+ year old unit that has a small leak. They quoted us for the repair but recommended we just fill it as needed since the unit is so old and told us since it’s such a small leak we will be able to last the winter and summer. I appreciate the honesty. 

Lm Lw's profile image
recommend  Recommended
5 years ago

Professional and honest easy to deal with would recommend them to anyone if a mistake is made they fix it quickly nice to know a company like this exist! 

Glenn Harris's profile image
Glenn Harris 
5 years ago

Don’t use cassell brothers they are a ripoff 

Kathy Martin Stainbrook's profile image
Kathy Martin Stainbrook 
5 years ago

DO NOT USE THIS COMPANY. A CHARGE OF $125.00 TO UNCLOG A PIPE ALONG WITH A $80 SERVICE FEE. THE TECH WAS THERE LESS THAN 20 MINS. WE ALSO CALLED THE MANAGER AND HE WAS NOT HELPFUL AND SAID THESE FEES ARE CORRECT. POOR CUSTOMER SERVICE!!!!!! 

Amy McDonald Kinard's profile image
Amy McDonald Kinard 
5 years ago

Very disappointed in follow up customer service. I have requested paperwork to be able to get a large rebate for 6 weeks and still no response. I finally was told the paperwork had been returned to them due to incorrect address. I now have the papers so I can get the rebate. 

Steve Holleman's profile image
Steve Holleman 
recommend  Recommended
5 years ago

We had been using our previous HVAC for several years, and had an issue with them, that they would not resolve to our satisfaction. Cassell Brothers was recommended by a good friend. Originally we called them for a service call and inspection. They found several issues that should have been brought to our attention by our previous company. They have been a very professional group of Technicians who have worked on our house, answered all of our questions and have made suggestions to improve our system. We are very satisfied w... read more

Frequently asked questions about Cassell Controls Heating & Ac

How is Cassell Controls Heating & Ac rated?

Cassell Controls Heating & Ac has a 4.7 star rating with 131 reviews. 

When is Cassell Controls Heating & Ac open?

Cassell Controls Heating & Ac is closed now. It will open on Monday at 9:00 a.m. 

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