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Cassell Controls Heating & Ac

4.7

About this business

Service that exceeds your heating and air expectations in South Carolina! Since our inception, Cassell Brothers Heating & Cooling has been committed to offering quality service and HVAC installations. Throughout the years we have held steadfast in our goal to stand heads above our competition in the South Carolina heating and air industry. Family owned, we employ well-trained, courteous employees with the same commitment to all of our customers. In an age of faxes, mobile phones, and voice-mails, Cassell Brothers Heating & C... read more

Location details

10042 Broad River Rd, Irmo, SC, 29063, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.7131 reviews
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Carol Sena's profile image
Carol Sena 
recommend  Recommended
4 years ago

Came quickly and assessed problem and fixed it. Great tech 

Business response:

Thank you Carol! We appreciate your kind words and thank you for trusting us with your HVAC needs. 

Buddybear Sweet's profile image
Buddybear Sweet 
recommend  Recommended
4 years ago

on time, installed new unit and replaced all ductwork in 2 days. Very courteous of your time and space. 

Business response:

Thanks for sharing! We appreciate your business! 

Milton Parker's profile image
Milton Parker 
recommend  Recommended
4 years ago

I like their maintenance program because it inspects my system fir possible issues and replaces my filters. Tranes systems are one of the best in the market. I purchased my air condition unit from them. Cassell Brothers provides very good professional service. I highly recommend them for repairs or a new system. 

Business response:

Thanks for your business! 

Jessica Taylor's profile image
Jessica Taylor 
recommend  Recommended
4 years ago

My heat went out recently and I have a newborn baby and I contacted castle brothers and they came out ASAP and Todd was a technician that came out and did impeccable work and was so super friendly and helpful and Kim also took care of me really well I would suggest anyone that has heating and air problems to contact castle brothers heating and air-conditioning they are amazing and went above and beyond to make sure that I was satisfied!! 

Bruce Vincent's profile image
Bruce Vincent 
recommend  Recommended
4 years ago

Experienced and knowledgeable tech diagnosed problem, gave an estimate, and with approval fixed the system 

Business response:

Thanks for the kind words. Kevin Martin is super good at his job and we are proud to have him on our team! 

Marilyn Hartis Hatcher-Franquiz's profile image
Marilyn Hartis Hatcher-Franquiz 
recommend  Recommended
4 years ago

Do great work! Technicians are very professional and personable. 

Business response:

Hi Marilyn! Thank you for taking the time to share these kind words! 

Mike Collette's profile image
Mike Collette 
recommend  Recommended
4 years ago

Very good job. He was quite thorough, unlike the company that previously had my contract. With the previous company I had no air conditioning working after they left my property because they forgot to put the breaker back in properly. We didn’t discover until returning home that evening. Cassell appears to be a much better choice so far. Very professional. 

Business response:

Wow! I'm blown away from your kind words. Thank you for being the best part of our company! 

Lou Etta Davis's profile image
Lou Etta Davis 
recommend  Recommended
4 years ago

Very professional group Todd Boles cane to check out our problem. Found leak under house. Steven came out and gave estimate to replace duct work. Brian cane out on Friday to layout plans. On Monday we had a great group of men arrive to tear out old duct and replace with new. Couldn’t hardly tell there were here. When finished you could not see one piece of trash from removal . One gentleman thanked us for allowing them to install new ducts. Johnny and I would recommend Cassel to anyone. Very reasonable Most of all treated ou... read more

Business response:

Thank you so much Mrs Davis! It is so fulfilling to hear of your satisfaction. Our TEAM is a special part of what we do! 

Traci Ellis's profile image
Traci Ellis 
recommend  Recommended
4 years ago

We needed a complete overhaul of our HVAC, Our Heating unit was from the 1970's, our ductwork was, we believe to be the original ductwork from when the house was first built in the 1960's and our AC unit was 10 years old. I called Cassell Brothers and Let me tell you, my sales Guy, Lewis was amazing, he provided options that would fit the budget, assisted in helping me get financing and was with us every step of the way. On the day the job started, to the day the job was completed, the Supervisor Kenny was there walking me t... read more

Business response:

Hey Traci! We are just elated that you were extremely happy with the service provided by Lewis! Thanks for letting us take care of your home! We appreciate you! 

Frequently asked questions about Cassell Controls Heating & Ac

How is Cassell Controls Heating & Ac rated?

Cassell Controls Heating & Ac has a 4.7 star rating with 131 reviews. 

When is Cassell Controls Heating & Ac open?

Cassell Controls Heating & Ac is closed now. It will open tomorrow at 9:00 a.m. 

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