This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Service that exceeds your heating and air expectations in South Carolina! Since our inception, Cassell Brothers Heating & Cooling has been committed to offering quality service and HVAC installations. Throughout the years we have held steadfast in our goal to stand heads above our competition in the South Carolina heating and air industry. Family owned, we employ well-trained, courteous employees with the same commitment to all of our customers. In an age of faxes, mobile phones, and voice-mails, Cassell Brothers Heating & C... read more
10042 Broad River Rd, Irmo, SC, 29063, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I was kept notified as to the arrival of our service rep. hewas courteous and well mannered.
Business response:
Awesome! This is the customer experience we strive for!
Cannot even begin to tell you the experience I had with this company tonight. Above and beyond any company I have ever had experience with. They told me how to fix the problem over the phone and it worked. I will def sign a maintenance agreement with them they have def earned my business. Thank you thank you
Business response:
That is awesome to hear! I'm glad we are able to get you up and cooling with minimal disruption to your schedule! We look forward to serving you for years to come
Very professional but friendly at the same time very knowledgeable with no sale pitches. Very trustworthy
Business response:
Thank you for the positive review!
Consistently dependable and trustworthy. No big sales pitches but if they say you need a part or repair, you need it.
Business response:
Thank you for the positive review!
Omg! These guys are amazing! It was 87 degrees in my house and they worked with me to get things done! They came within hours to install window units in my home to cool it down until they could get me a new a/c unit! Lewis, Frank, Luke and Cole...they were so courteous and professional! I would highly recommend Cassell Brothers.. please use them!
They are professional and helpful in taking care of your unit(s)
Recently called on Cassell Brothers in an emergency situation and their response was quick, courteous, and professional. They thoroughly satisfied our need with a new AC and even loaned us window AC’s to keep us cool until they could install our unit. Thanks to Service Technician,Tyler Hood, who came out and took time to thoroughly assess our need, to Comfort Specialist, Lewis Williams, who came out that very evening to offer and explain to us our “options”, and to Sales Manager, Bryan Couch, who came out to our home the nex... read more
Business response:
I'm so happy to hear that you had a wonderful experience. As Kim said, we aim to provide 5 star service to every single customer and treat them like family
Thank you to Lewis. He came Sat. morning of Memorial Day weekend! We had a quote in hand by 3 and signed at 9 that evening and by 10 that night we had a day certain for installation. Thanks also to John and his crew for making the installation seem so easy. They stayed late to make sure we had air conditioning! Not only were they professional, but just good people. Thank you!
Highly recommended. Jeremain was great.
Cassell Controls Heating & Ac has a 4.7 star rating with 131 reviews.
Cassell Controls Heating & Ac is closed now. It will open tomorrow at 9:00 a.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com