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Caruso Mazda
- Car Dealers
- Long Beach, KY
About this business
Location details
3500 Cherry Ave, Long Beach, KY, 90807, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 9:00 p.m. |
thanks so much to Suri and the Caruso team for getting me in and out in one day (and cleaning my airport-bound car as well). You guy rock! thank you.
Business response:
Janet, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. Safe travels!
Excellent customer service and a informative regarding repair/service.
Business response:
Sandra, thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do for you! Safe travels!
Business response:
Thanks for the positive star rating, Ed! Is there anything that stood out about your experience we can share with our Team? We hope to see you again!
Sheri is always the only reason I return to Caruso to have my Navigator serviced. Incredibly professional and diligent , she has never failed to deliver great service. Even when the mechanics failed to provide consistent service , she made it right by me. Truly appreciate her customer service skill and dedication. While I will never buy another vehicle from Caruso (too long a story). As long as Sheri is my service professional, I’ll continue to use them as my service provider.
Business response:
Victor, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if you have any additional questions about services you received and thank you again for choosing Caruso Ford Lincoln!
Pravin lied to me about getting me in a Truck. Then he said they won’t finance unless it’s $25000 or less, then came back and said that he couldn’t do anything for me. Now I told him that I was upside down and my credit and he was sure that he could help me. Lying ass dealers!
Business response:
Sydney, thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar experience here at Caruso Ford Lincoln. We would like the chance to talk to you further so please do call us at (562) 426-3301 at your earliest convenience so we can work with you to make this right. We hope to hear from you.
Had an appointment for 9:30 showed up at 9:15. Was told 1-1/2 to 2 hrs. It’s 11:30 and they are just now starting. Obviously appointments are worthlessness. Don’t use Caruso if you are in a hurry.
They have taken care of my Explorer with great care and interest for several years. Great service department that does what it says it will and in the best time possible.
Business response:
Thank you for taking the time to notice those efforts and for leaving such an awesome review! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!
Frequently asked questions about Caruso Mazda
How is Caruso Mazda rated?
Caruso Mazda has a 4.4 star rating with 2,171 reviews.
When is Caruso Mazda open?
Caruso Mazda is closed now. It will open at 9:00 a.m.
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