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Caruso Mazda

4.4

About this business

Location details

3500 Cherry Ave, Long Beach, KY, 90807, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
Sun9:00 a.m. to 9:00 p.m.
4.42,171 reviews
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Patricia Delgado's profile image
Patricia Delgado 
recommend  Recommended
6 years ago

Great customer service. They made the usual long process of getting a new car a fast and pleasant experience 

Business response:

Patricia, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take care! 

Kent Hirakawa's profile image
Kent Hirakawa 
6 years ago
Joseph E. Graham's profile image
Joseph E. Graham 
6 years ago

Don, my service guy does an excellent job getting my truck serviced. I also bought my truck here as well, the sales team does a excellent job getting me into my truck. I highly recommend Caruso ford. 

Business response:

We really appreciate you taking the time to leave us feedback on your visit! We try to provide all of our guests with a great atmosphere and world-class service that you can trust. 

William Nelson Jr.'s profile image
William Nelson Jr. 
recommend  Recommended
6 years ago

They have very good customer service and good product knowledge. 

Business response:

William, we appreciate your recommendation of our dealership! We try to provide all of our guests with a great atmosphere and world-class service that you can trust. 

LaShaun Whaley-Curl's profile image
LaShaun Whaley-Curl 
6 years ago

by doing a thorough inspection n all their vehicles, used and new. I have had the worst experience with my 2017 ford fusion titanium ecoboost. Transmission went out in 11 months, oil leak twice. vehicle has not been the same since I purchased it. It is in the shop more than being able to drive it. Service staff are busy, overwhelmed, yet thy do their best with what they have. I would not purchase another vehicle from Caruso ford. I am at9 my limit with taking in my vehicle for all these issues, as it is borderline a lemon. V... read more

Business response:

Hi LaShaun, thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar experience here at Caruso Ford Lincoln. Please give us a call at (562) 426-3301 and we will do our best to make this better. We hope to hear from you soon. 

Robert Lee's profile image
Robert Lee 
recommend  Recommended
6 years ago

I brought my Wife’s 2016 Escape to Caruso Ford for routine service as they have serviced my 08 Shelby Mustang for the last 10 years. I’m very pleased with how they’ve done on my cars during this time. I was very surprised when they videotaped the brake, shock absorbers and tire specifics of the service. That, in my opinion, goes well above what I’ve seen done by a dealer in the 50 years I’ve had my cars serviced by other than myself. Well done Caruso!!! 

Business response:

Robert, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. Please let us know if there is ever anything else we can do for you! Safe travels! 

Matthew Hart's profile image
Matthew Hart 
recommend  Recommended
6 years ago

I have purchased two cars in two days from Caruso Ford. Their staff are kind respectful and knowledgeable. I would rate the experience as “Excellent “. 

Business response:

Hello Matthew, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! 

Jimmy Jaime Aragòn-Puerto's profile image
Jimmy Jaime Aragòn-Puerto 
6 years ago
Carol Rogers's profile image
Carol Rogers 
recommend  Recommended
6 years ago

I just purchased a Lincoln MKC Reserve and love it! Lamar was knowledgeable and helpful! This was the smoothest car purchase ever and the first time purchasing an American brand. Go to Caruso Lincoln and ask for Lamar! 

Business response:

Hi Carol, thank you for taking the time to leave a review for us at Caruso Ford Lincoln. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 

Frequently asked questions about Caruso Mazda

How is Caruso Mazda rated?

Caruso Mazda has a 4.4 star rating with 2,171 reviews. 

When is Caruso Mazda open?

Caruso Mazda is closed now. It will open at 9:00 a.m. 

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