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Carousel Resort Hotel and Condominiums

3.9

About this business

Your family can enjoy a tradition of fun and relaxation at one of Ocean City's most popular family resorts. Visit our famous Ice skating rink and relax in our spacious atrium. Enjoy live music, exceptional Eastern Shore cuisine, and a frozen cocktail on our beach patio. Drop the kids off for ice skating and relax in our indoor pool, jacuzzi, and sauna. No matter what your expectations are for an ideal family vacation, Carousel has it all. 

Location details

11700 Coastal Highway, Ocean City, MD, 21842, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.94,281 reviews
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Pam Crites's profile image
Pam Crites 
7 years ago

Absolutely love this hotel. Great spacious room overlooking the Ocean. Amazing kind staff and fabulous indoor pool. Inside snack stand and ice rink inside. Just note the pool railings don't go down into the pool. Strange. Use caution. Especially seniors. But it's very large and clean. Largest I've seen indoors. Definitely be back! 

Andrea Jacoby's profile image
Andrea Jacoby 
7 years ago

We stayed there a couple weeks ago. My daughters friend left her wallet on the table in the lobby. It was picked up by a security person who then claimed he returned to its owner. Well we knew that wasn’t true. The security supervisor let us look at the surveylance tapes from that night. We saw the guy pick up the wallet and bring it into a office. There was nothing to show him give to anyone else! We called the police but of course no action taken. The hotel knows of this situation yet never reached out to us to apologize, ... read more

Shirley Neal's profile image
Shirley Neal 
7 years ago

Wonderful stay. Clean room. Will definitely stay there again. 

Jane Ann Endrich's profile image
Jane Ann Endrich 
7 years ago

We have stayed here many times before. This time we experienced electrical problems in our room that could not easily be resolved. Mary, the desk manager (9-13-17) was more than accommodating. She immediately moved us to a beautiful condo for the rest of our stay. We were able to celebrate my husbands birthday in a gorgeous setting with a stunning view from the twentieth floor! Thank you Mary and Carousel for your excellent customer service. We will of course be back as we have always enjoyed staying here with family or just... read more

Debbie George's profile image
Debbie George 
7 years ago

The room looked clean but really wasn't . Put my hand on the bathroom sink and it was slime. Went to eat at the Reef and the food was not very good at all. I have booked before and never had this problem before .Also there was some awful smells in the lobby and hall ways. The staff was nice but I think the place needs a good cleaning and update. They still have water problems leaking from the ceilings and the pool was closed as well as the fitness room. Must say will have to think before I book again. 

Donna Marie Lewis's profile image
Donna Marie Lewis 
7 years ago

I love going to the Carousel. However my last visit wasn't so fun. The music by the pool wS so loud and the choice of music was awful. In addition, it was very irratating when I wanted to get into the pool it was FILLED with toddlers. Jumping, screaming and splashing. Isn't that why there is a kiddie pool? I hope when I return it is a more pleasant experience. 

Dawn Bosley's profile image
Dawn Bosley 
7 years ago

The Carousel Group is a joke. The place we stayed in ( Coastal Palms) looked so nice on line. When we got there, the rooms weren't even clean, the back porch had so much water on it from the AC unit leaking that we couldn't even go out there. And the water had been sitting there for so long, that is was all green and moldy. The pull out couch mattress had blood stains all over it and my friends room didn't even have pillow cases. She had to use flat sheets to wrap her pillows in for the first 2 night. Ridiculous. Between the... read more

Kimmie Bee's profile image
Kimmie Bee 
7 years ago

We stay here every year for the past 5 years. This year was the first time we had leaking from the ceiling in front of our room door. The toilet kept overflowing and our rooms were not cleaned at all for 2,days. We ate in the restaurant and had an hour wait..the food took almost 2,hours to get to our table. I plan to complain to management after our trip is over. Still have 2 more days!! 

Nina Antoinette's profile image
Nina Antoinette 
7 years ago

This resort was awesome . My family and I had a great time . Great place for kids . Something for ages 2~ 100 lol 

Frequently asked questions about Carousel Resort Hotel and Condominiums

How is Carousel Resort Hotel and Condominiums rated?

Carousel Resort Hotel and Condominiums has a 3.9 star rating with 4,281 reviews. 

When is Carousel Resort Hotel and Condominiums open?

Carousel Resort Hotel and Condominiums is open now. It will close at 6:00 p.m.  

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