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Carmax, Inc.

4.2

About this business

Welcome to CarMax, America's #1 used car retailer. Finding the right car for you is easy with our no-haggle prices and wide selection of vehicles. We stand behind our used cars with a 5-Day Money-Back Guarantee. See our local CarMax for written details. Visit carmax.com to explore more than 40,000 vehicles at our 160+ CarMax locations nationwide. 

Location details

16110 North Fwy, Houston, TX, 77090, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.23,299 reviews
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Stanley Accrington's profile image
Stanley Accrington 
7 years ago

*** BAIT & SWITCH *** is alive and well at CARMAX...!!! Car advertised on CARMAX website as "Coming Soon" so I put it on 'HOLD'... went to CARMAX next morning to complete the transaction... sales rep clicked away on his computer, then said "Sorry, this car is listed as 'OFF LOT' (which is code for "unavailable")... then he says: BUT we have many others available of that same model...!!! Wow, cant believe this BS. Not happy. Walked out. 

Jason Maddox's profile image
Jason Maddox 
8 years ago
Martin Rosette's profile image
Martin Rosette 
8 years ago
Mireya Mares-Torres's profile image
Mireya Mares-Torres 
8 years ago
Deanna Hirst's profile image
Deanna Hirst 
8 years ago

Brad Wolfe is awesome!! We went to see him and he was kind and quite patient with us and we have a great little car!! 

Donna Walters Rea's profile image
Donna Walters Rea 
8 years ago

I am very unhappy. We went in on Monday evening, test drove the car, we had already pre qualified for financing. We got all our paperwork done before noon on Tuesday. They told us it it would be ready Tuesday evening. Here it it Thursday afternoon and now they say maybe Saturday. It doesn't take that long to replace radio/navigation system! You already have my money, I want my car! 

Cassie Mantellini's profile image
Cassie Mantellini 
8 years ago

I can't say enough about the awesome experience we had yesterday purchasing my 2015 Nissan Altima. Clay Nedbal was great and dealt with me wanting to test drive every other make and model. Thanks again Clay! 

Myron Glover's profile image
Myron Glover 
8 years ago

They sold the truck is had on hold I bought a truck newer , that had 60 thousand less miles on it ,car max put a new tire on front but refused to match the out her side what's the difference on 2 tires or 4 to make a happy customers that was pissed. On the way home the right rear stop light was out do they give a Damm or is it just to make a sale f. The customers eany way they can and it needs a new set of whipper, blades of would have given them a -0 for the team bs. 

Cheryl Clark's profile image
Cheryl Clark 
8 years ago

Frequently asked questions about Carmax, Inc.

How is Carmax, Inc. rated?

Carmax, Inc. has a 4.2 star rating with 3,299 reviews. 

When is Carmax, Inc. open?

Carmax, Inc. is closed now. It will open on Monday at 9:00 a.m. 

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