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Carmax, Inc.

4.2

About this business

Welcome to CarMax, America's #1 used car retailer. Finding the right car for you is easy with our no-haggle prices and wide selection of vehicles. We stand behind our used cars with a 5-Day Money-Back Guarantee. See our local CarMax for written details. Visit carmax.com to explore more than 40,000 vehicles at our 160+ CarMax locations nationwide. 

Location details

16110 North Fwy, Houston, TX, 77090, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.23,187 reviews
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Amanda Cobb's profile image
Amanda Cobb 
5 years ago

Do not purchase a car from here. They do not inspect the cars prior to selling. After driving it home my car had to be towed to the shop and I couldn't drive it for a week, then they still missed other things that were wrong with it and I had to bring it back to the shop for another few days. The manager is full of it, he just tells you what you want to hear. He didn't follow through with what he said he would. To top it off, Carmax lost my title papers and now it's been 6 months with no license plates. Instead they have sen... read more

Amanda Cobb's profile image
Amanda Cobb 
5 years ago
Andrea Jones-Hamilton's profile image
Andrea Jones-Hamilton 
5 years ago

Better educate the dealers. I will never buy or recommend this place or the employees. And please do not let Daniel help you he forgot people of color do make over $10000 a year some of us do make $100000. 

James A Mckines's profile image
James A Mckines 
5 years ago
Dorita Larios de Manzanilla's profile image
Dorita Larios de Manzanilla 
recommend  Recommended
5 years ago

This is out third car bought here, the staff is amazing, great work environment and service. Craig Villarreal is a great salesman and person as well. We love our car! we are very happy with our purchase. Thank you so much! 

James Pearson's profile image
James Pearson 
recommend  Recommended
5 years ago

Always can count on CarMax, Alex the manager at Houston north is more than friendly. When you buy from CarMax thy treat you like family and will take care of any issues you have. 1000% recommendation from me. 

George J Heckenbach's profile image
George J Heckenbach 
5 years ago

Decided to try Carmax after Carvana and I will absolutely never purchase a car from Carmax ever again. They lost the key and told us the technician accidentally brought it home. Said the car was detailed and food stains in cup holders. Missing a center seat for an 8 seat vehicle and had no Idea. It has been over a month still no 2nd key made as promised, no center seat that should have been noticed missing from before selling car. Now they call saying they need a picture to have seat covered to match original interior. We as... read more

Dianne Marcel Richards's profile image
Dianne Marcel Richards 
recommend  Recommended
5 years ago

So easy, friendly and fabulous salespeople. I’ve bought 3 car from here and wouldn’t do it any other way. 

Dianne Marcel Gilge's profile image
Dianne Marcel Gilge 
recommend  Recommended
5 years ago

So easy, friendly and fabulous salespeople. I’ve bought 3 car from here and wouldn’t do it any other way. 

Frequently asked questions about Carmax, Inc.

How is Carmax, Inc. rated?

Carmax, Inc. has a 4.2 star rating with 3,187 reviews. 

When is Carmax, Inc. open?

Carmax, Inc. is closed now. It will open tomorrow at 9:00 a.m. 

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