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Carmax, Inc.

4.2

About this business

Welcome to CarMax, America's #1 used car retailer. Finding the right car for you is easy with our no-haggle prices and wide selection of vehicles. We stand behind our used cars with a 5-Day Money-Back Guarantee. See our local CarMax for written details. Visit carmax.com to explore more than 40,000 vehicles at our 160+ CarMax locations nationwide. 

Location details

16110 North Fwy, Houston, TX, 77090, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.23,299 reviews
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Joan Pepper's profile image
Joan Pepper 
9 years ago

The appraisal department must be smoking crack today. Gave me the most ridiculous low ball trade in appraisal for my 2015 Kia Soul. I got a higher trade in on my 2010 Kia Soul when I bought the 2015 at beck and masten Kia in tomball. No more car max. 

Marcos Lpz Lms's profile image
Marcos Lpz Lms 
9 years ago

Great dealership to work with! Will buy my next Cadillac Escalade there! 

Mariam Newman-Mayo's profile image
Mariam Newman-Mayo 
9 years ago

We went in yesterday thinking we wouldn't get approved but Azim was wonderful and got us in a truck within an hour!!! 

Jeffrey ThaGreat Roberts's profile image
Jeffrey ThaGreat Roberts 
9 years ago

BUYER BEWARE!!! What was a very pleasant car BUYING experience has turned into the absolute worst. On 11/13 my wife and I purchased a 2012 convertible Camaro. When we got it we noticed that the rear floorboards we're soaking wet. We assumed that maybe the dealership left the windows when they ran it through the car wash while keeping it for us so we vacuumed the water out and didn't think about again. on 11/17 it rained and again the back floorboards were soaked. At this point we decided to take it back to Carmax. They infor... read more

Carola Pérez-Stephens's profile image
Carola Pérez-Stephens 
9 years ago

So annoyed! So I bought a car 2 months ago. So far I've had to take it in because the air conditioner was blowing hot air, found out it was low on freon and had to add more. THEN, just took my car in to get an oil change at a non-Carmax place, and they tell me that the break pads are low and need to be replaced!! WTF...I JUST bought the car not long ago, and I know in 2 months break pads don't wear down!! So....I call Carmax and NO help. They don't replace them because it's above the 30 day warranty, but they told me that th... read more

Samantha Taylor's profile image
Samantha Taylor 
9 years ago

Brad Wolfe is the best. Didn't pressure me into the sale and was just really really really nice! 

Reyna Espinoza's profile image
Reyna Espinoza 
10 years ago

Great service...have bought my last 3 cars from here! My family uses them as well! 

Julie Loudin's profile image
Julie Loudin 
10 years ago

Worst experience ever. Oh yeah it was all smiles & bells & whistles and great customer service when we bought the car. A few months down the road has been nothing but one problem after the other with these people!!! Never will I buy from them again!!! Thanks for nothing CarMax!! 

Alma Rosa Chavez's profile image
Alma Rosa Chavez 
10 years ago

Excellent customer service...thanks Jassi Singh, Dora & Meme...all you are super awsome...thanks for all your help... 

Frequently asked questions about Carmax, Inc.

How is Carmax, Inc. rated?

Carmax, Inc. has a 4.2 star rating with 3,299 reviews. 

When is Carmax, Inc. open?

Carmax, Inc. is closed now. It will open on Monday at 9:00 a.m. 

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