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Carmax, Inc.

4.2

About this business

Welcome to CarMax, America's #1 used car retailer. Finding the right car for you is easy with our no-haggle prices and wide selection of vehicles. We stand behind our used cars with a 5-Day Money-Back Guarantee. See our local CarMax for written details. Visit carmax.com to explore more than 40,000 vehicles at our 160+ CarMax locations nationwide. 

Location details

16110 North Fwy, Houston, TX, 77090, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.23,299 reviews
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Brandon Williams's profile image
Brandon Williams 
7 years ago

Good evening! I have a question pertaining to my younger sister...Backroud: She's a college student in Texas and was approved for a car loan by Ally on 13 JULY. She previously provided all the mandatory documentation for approval (to include check stubs) However, CM (Houston) called and required her to come in and use "their" computer to validate her check stubs as proof of direct deposit and proof of cancelled checks. As I scour your website I do not see anything regulating such. Is this practice within your company SOP? Se... read more

Alex Peña's profile image
Alex Peña 
7 years ago

Had my ac compresser was fix and still won’t blowing right. 2 weeks later, getting my oil change and they pulled my air filter which was completely black, cobwebs, and leaves. Carmax didn’t change my air filter or let me know that my air need to be change. Thanks to jiffy lube for actually fixing my ac with a simple filter. Pretty embarrassing, especially after having my car for the weekend. 

Angi Self Miller's profile image
Angi Self Miller 
7 years ago

I'm telling y'all if you need a car Hector is the man!! 

Linda Noe's profile image
Linda Noe 
7 years ago
Michelle Williams's profile image
Michelle Williams 
7 years ago
Viann Bonoan's profile image
Viann Bonoan 
7 years ago

What a very different car buying experience! Five stars for customer service with Roel Gonzalez. Trade in appraisal was $1,500 more compared to other dealerships. Love my new Maxima Platinum! 

Bralyn V. Collins's profile image
Bralyn V. Collins 
7 years ago

2/23/18 #From BEGINNING to END IT WAS GREAT! MY VEHICLE HAD TO BE TRANSFERRED THERE. MY SALESMAN NAME IS/WAS THADD MOLAND HE MADE IT #LITERALLY AS SIMPLE AS 1-2-3!!...NO HIDDEN COST/ OR EXTRA FEES I KNEW WHAT I WANTED HE/WE MADE SURE IT WAS EXACTLY THAT!!...THE PROCESS WAS A BREEZE AND I WAS INTIMIDATED BY WHAT I'VE PREVIOUSLY HEARD ABOUT DEALERSHIPS!..WELL I STAND TO TELL ANYONE READING THIS ��GIVE THEM A TRY!--I LOVE THE EXPERIENCE I LOVE MY VEHICLE AND IT WAS A BLESSING WORKING WITH MY SALESMAN!...I FELT LIKE I'VE KNOWN H... read more

Dwayne Goodson's profile image
Dwayne Goodson 
7 years ago
Tiffany Cook-Grant's profile image
Tiffany Cook-Grant 
7 years ago

Friendly customer service. Easy trade in and car buying experience. Low miles, great prices. 

Frequently asked questions about Carmax, Inc.

How is Carmax, Inc. rated?

Carmax, Inc. has a 4.2 star rating with 3,299 reviews. 

When is Carmax, Inc. open?

Carmax, Inc. is closed now. It will open on Monday at 9:00 a.m. 

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