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CarMax

4.2

About this business

Welcome to CarMax, America's #1 used car retailer. Finding the right car for you is easy with our no-haggle prices and wide selection of vehicles. We stand behind our used cars with a 5-Day Money-Back Guarantee. See our local CarMax for written details. Visit carmax.com to explore more than 40,000 vehicles at our 160+ CarMax locations nationwide. 

Location details

9550 Bluegrass Pkwy, Louisville, KY, 40299, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.22,044 reviews
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Elizabeth Denise Griffin's profile image
Elizabeth Denise Griffin 
8 years ago

They sold me a car that blow up and wanted more money to put me in another one after I had just gave them 8000 down 

Christopher M Hampton's profile image
Christopher M Hampton 
8 years ago

Please help us purchase a car! My mother was rear ended in March and her car was totaled. I found the exact car she wanted on your website, stock # 12969869. It was in Nashville so I called the Louisville office and paid to have it transfered. It arrived on 4/8 and on 4/9 I was notified the title was lost in transit and the car could not be purchased. In the meantime insurance is no longer paying for my mother to rent a car. I have notified the sales advisor numerous times and have yet to be given a timeline on when to expec... read more

Jim Rupp's profile image
Jim Rupp 
9 years ago

Horrible customer service everybody in the building was super rude aND stuck up I'm staying away from car max 

Joshua Hall's profile image
Joshua Hall 
9 years ago

Big shout out to Jerad Meyer. My wife and I just bought a 2012 Honda Odyssey from him and it was completely painless. Jerad even modified his plans to meet me sooner so we could drive our new car home earlier in the day. Next purchase will definitely be from Carmax and if he is still there from Jerad. Good luck with Mechanical Engineering Jerad and Thank You! 

Sarah Doty Wagner's profile image
Sarah Doty Wagner 
9 years ago

xxx-xxx-xxx-xxx-xxx-xxx-xxx-xxx-xxx-xxx-xxx-xxx-xxx 

Alexa Royle's profile image
Alexa Royle 
9 years ago

Great staff No haggling allowed! They sell it like it is (see what I did there ) I will be going back to them again, but not for a long time as I love my Jeep Patriot. And I will totally recommend them to anyone looking for a place that they can buy a car without dealing with hassling sales people. 

Gabe Slone's profile image
Gabe Slone 
9 years ago
Andy Dyson's profile image
Andy Dyson 
9 years ago

These guys helped me out when I had a minor accident outside their store. I'm sure they are working on commission, so it's not like they had time on their hands. I'll never tell a used-car salesman joke again! 

Basil Saffar's profile image
Basil Saffar 
9 years ago

Frequently asked questions about CarMax

How is CarMax rated?

CarMax has a 4.2 star rating with 2,044 reviews. 

When is CarMax open?

CarMax is closed now. It will open tomorrow at 9:00 a.m. 

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