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CarMax

4.2

About this business

Welcome to CarMax, America's #1 used car retailer. Finding the right car for you is easy with our no-haggle prices and wide selection of vehicles. We stand behind our used cars with a 5-Day Money-Back Guarantee. See our local CarMax for written details. Visit carmax.com to explore more than 40,000 vehicles at our 160+ CarMax locations nationwide. 

Location details

9550 Bluegrass Pkwy, Louisville, KY, 40299, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.22,044 reviews
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Kara Elizabeth Lane's profile image
Kara Elizabeth Lane 
7 years ago

Hands down absolutely the best car buying experience ever. We needed to purchase a more reliable vehicle for my husband’s commute and we came to Carmax based on excellent word of mouth reviews from a friend. Caleb Vittitow helped us and he was absolutely incredible. I cannot say enough good things about him. Absolutely will buy any vehicle we need from Carmax. 

McKenzie Clamon's profile image
McKenzie Clamon 
7 years ago

Maurice Woodard took GREAT care of me today! I went in not knowing what kind of car I liked, showed me my options and I left with my dream car!!! Highly recommend carmax, highly recommend Maurice Woodard! 

Karmen Mendoza's profile image
Karmen Mendoza 
7 years ago
Missy Browder's profile image
Missy Browder 
7 years ago
Micheal Nealey's profile image
Micheal Nealey 
7 years ago

Drove to this dealer from Michigan in 2016 after finding a Green 2013 Mustang Boss 302 that I wanted. Online interactions were very good, in person interactions were good. They didn’t know much about this limited edition car but tried to find out anything I asked. The only negatives were that the car must have sat in unfavorable conditions somewhere(underside was very rusty for 1900 miles and someone messed up the splitter on a parking block at some point. I was contacted by the previous owner and I asked him about the condi... read more

Yazzi Nah Kellam's profile image
Yazzi Nah Kellam 
7 years ago

I'm extremely happy with the purchase even though there a few things that are going to be corrected I love the experience and my dealer Daniel Rickerd who gave me nothing but laughter and great quality car that I put on HOLD which is FREE to hold your car for five for an appointment to come out test drive and car history, them best the QUALIFICATION. AWESOME SIMPLY AWESOME THANKS CARMAX!!!! 

Mary Jane Paul's profile image
Mary Jane Paul 
7 years ago

I just had the worst experience I have ever experienced at a car dealership. Upon entering the Carmax in Louisville, KY, we were not greeted by any of the three employees we saw when we first entered the building. We entered the lot to survey the vehicles and saw an additional three employees, some with customers, some without. Not one of those employees said hello, smiled, greeted us, or acknowledged our presence whatsoever. We felt unwanted, unworthy, and unwelcome. Due to a recent accident, my grandmother was looking to b... read more

Kristine Dauer Logsdon's profile image
Kristine Dauer Logsdon 
7 years ago
Michelle Peterson's profile image
Michelle Peterson 
7 years ago

Chad Jorgensen is the real deal! He is there to make sure that you get the best deal out there 😊 After learning a very hard lesson at a well known Louisville dealer we will always be Carmax clients!!!! 

Frequently asked questions about CarMax

How is CarMax rated?

CarMax has a 4.2 star rating with 2,044 reviews. 

When is CarMax open?

CarMax is closed now. It will open tomorrow at 9:00 a.m. 

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