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CarMax

4.2

About this business

Welcome to CarMax, America's #1 used car retailer. Finding the right car for you is easy with our no-haggle prices and wide selection of vehicles. We stand behind our used cars with a 5-Day Money-Back Guarantee. See our local CarMax for written details. Visit carmax.com to explore more than 40,000 vehicles at our 160+ CarMax locations nationwide. 

Location details

9550 Bluegrass Pkwy, Louisville, KY, 40299, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.22,044 reviews
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Gary Lee Jr.'s profile image
Gary Lee Jr. 
recommend  Recommended
6 years ago

We just recently purchased a vehicle here. Nell Johnston was great help throughout our internet and phone process and when we went into the dealership Michael Digman helped us greatly with the test drives and paperwork. He even stayed over an hour after closing to be sure we were satisfied and on the road and newer vehicle. Props to Nell and Michael for outstanding service and for helping us! We will purchase from them again! 

Roberta Bolin's profile image
Roberta Bolin 
recommend  Recommended
6 years ago

alex is awesome and sold me my 2013 ford escape n march;-) now purchasing anthr vehicle thru him;-) 

Thomas E Mullins's profile image
Thomas E Mullins 
6 years ago

I had a great experience at this dealership, gave me top dollar for my trade in, got me approved through a bank when other dealerships didn't even want to bother due to negative equity. I rolled out in a great looking and running Ram pick up. Will do business with them again. 

Jeri Price Stivers's profile image
Jeri Price Stivers 
6 years ago

I had Daniel as a Sales Rep. the transfer of my car from Lexington was smooth and fast. They held my car until my insurance quit dragging their feet on my accident. I was so excited when I got to fill out paperwork and drove off the lot!!! I highly recommend CarMax for a vehicle! They are caring and understanding and treat you as a person! 

Melissa Nolan's profile image
Melissa Nolan 
6 years ago

Great experience working with Zack! We love our new car and the whole buying process was relaxed, easy, and fun! Thrilled with CarMax, and we will definitely return the next time we are looking for a new vehicle! Already sending friends and family your way! 

Brian Black's profile image
Brian Black 
7 years ago

Highly recommend Car Max to anyone shopping for a used car. Their web site, as well as the app, were extremely helpful in shopping for cars and getting a feel for what cars are costing. Great communication with my sales oerson. He wasn’t available for my test drive but Car Max went above and beyond the call of duty to get me in a car and purchased. This is the second car we have purchas from them and when the time comes, we will be back! 

Jim Carter's profile image
Jim Carter 
7 years ago

This place is a freaking joke Noting but a scamming dealership Beware of these clowns !!!!! 

Jason Falls's profile image
Jason Falls 
7 years ago

This was my second experience (in a row) with Carmax and I love their approach. No hassle, one person walks you through everything except signing the final paperwork, no pressure to buy or unreasonable sense of urgency from the sales team ... I just love the experience. 

Jason Duckworth's profile image
Jason Duckworth 
7 years ago

Frequently asked questions about CarMax

How is CarMax rated?

CarMax has a 4.2 star rating with 2,044 reviews. 

When is CarMax open?

CarMax is closed now. It will open tomorrow at 9:00 a.m. 

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