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CarHavn

4.6

About this business

Welcome to CarHavn! We have been selling, repairing, and providing collision repair for European cars since 2017. Located in New Haven, Connecticut, we have rapidly developed a reputation for top-quality cars, excellent repair and collision services, and great value. 

Location details

1031 State St, New Haven, CT, 06511, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
Sun10:00 a.m. to 2:00 p.m.
4.6644 reviews
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JulieLimSGD's profile image
JulieLimSGD 
5 years ago

I test drove this Audi over the weekend and took it home! The entire team is very professional and easy to work with. They explained the pricing (within CarGurus’ guidelines), offered some extra products (like a service warranty but no gap, wheel protection, vin etching) and were not pushy. I ended up not buying anything else as my budget was right and they’re were still ok with it. Their knowledge of the Audi product line shows... they gave me a quick tour of the service facility. 

Business response:

Thanks Julie! Being specialists, our staff is trained in Audi, BMW, MINI, and VW products. Although we recommend having a level of protection with a Service Warranty, we're respectful of your decision not to purchase one. All the best. 

GuruZ9YLR's profile image
GuruZ9YLR 
5 years ago

They were responsive, but I am disappointed with bait and switch! The cars advertised price was 7500, they increased the price to 8500 after I Contracting them! 

Business response:

Another false review that has been reported to CarGurus. Our pricing is very transparent - no bait and switch. Not even a name on this one. 

Lawrence's profile image
Lawrence 
5 years ago

They are over priced, pushy, and charge a $750 conveyance fee to pad their profits. I received repeated calls from them trying to get me to pay the same price for a car a year older than the one I eventually bought. The one I bought had a nav system. Theirs didn’t. The salesman dismissed that by saying the nav system in that car sucks anyway. “You’re not going to like it. Buy my car instead.” As I said, pushy. 

Business response:

This is a fake review left by a would-be competitor who has been trying to spread false information online. We price to CarGurus Fair price or better and do not charge nearly as high a fee as most dealers do - definitely below the value mentioned by the fake reviewer above. Many old-style dealers are set in their ways, and can't compete with a new business that constantly gets 5-star reviews by following customer-center practices and delivers a positive experience. Therefore they lie. This review is being challenged, as well... read more

Kenneth's profile image
Kenneth 
5 years ago

Very helpful, answered all my questions, even registered my vehicle which i live out of state. I would recommend them to anyone. 

Business response:

Thanks Kenneth! Enjoy that beautiful Audi. 

GuruS9CPB's profile image
GuruS9CPB 
5 years ago

Owner Ramiro is knowledgeable, courteous, and his mechanics know what they are doing. Easily, my best commercial car-buying experience. Hope CarHavn is around for the next purchase. Strong recommendation!! 

Business response:

Much appreciated! All credit goes to the team, all feedback goes to management 

John's profile image
5 years ago

Although the car that I wanted was sold. They did respond back quickly. 

Business response:

Thank you. We respect your time and strive to provide a great experience! 

GuruC5FMG's profile image
GuruC5FMG 
5 years ago

Although the car that I wanted was sold. They did respond back quickly. 

Business response:

Thank you. We respect your time and strive to provide a great experience! 

Marge's profile image
6 years ago

Will get back to carhavn when lease on current vehicle expires... Delivery of auto an interesting concept... I would, however, prefer test drive and mechanical review by my guy before purchase... or lots of sworn statements as to veracity, integrity of dealer... Am sure probably great. But a local dealer might work out better... Undecided... Thanks for responding to my questions, full explanation. 

Business response:

Thanks Marge! Car delivery is quickly becoming mainstream, just like many other products before them. Two points to consider as you consider it: 1. Per CarGurus policy, we provide a 7 day return window on the vehicle,so you are free to test drive it and have a mechanical review - if the car does not match the ad, you return it. 2. While no business can provide sworn statements, we have the next best thing - excellent reviews both here and on Google. Best! 

Marva's profile image
6 years ago

I recently purchased this car from this dealership and dealt directly with the owner Ramera Jara.The vehicle was just as described and we were allowed to inspect and test drive within the city and on the highway. Ramera was a breath of fresh air as he went beyond and above the call of duty to ensure that our needs were fully satisfied. I travelled quite a distance to get to the dealership and Ramera explained that he could deliver the vehicle to me after the paperwork was finalized. I would strongly recommend anyone searchin... read more

Business response:

Thanks Marva! We all loved your fun personality and your family-centered approach. All the best! 

Frequently asked questions about CarHavn

How is CarHavn rated?

CarHavn has a 4.6 star rating with 644 reviews. 

When is CarHavn open?

CarHavn is closed now. It will open tomorrow at 8:00 a.m. 

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