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CarHavn
- Car Dealers
- New Haven, CT
About this business
Location details
1031 State St, New Haven, CT, 06511, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 2:00 p.m. |
Vehicle was not properly described in ad. All four wheels were gouged and one wheel was missing a chunk of material on edge. The right front had been crashed and poorly repaired and the fender to bumper mounting was loose. The left front door had been damage and poorly repaired. It was advertised as clean which was false.
Business response:
Gregory - we take the condition of our cars and the way they are described very seriously, and we totally disagree with your review. The wheels are not gouged and have minimal cosmetic imperfections, as can be expected of a used car. There are no chunks of material missing. The car’s CarFax does not indicate a rebuilt title, salvage title, odometer rollback, hail, or fire damage, which is why it is described as having a Clean CarFax. Furthermore, you applied for credit after taking over an hour to examine the car and showing... read more
We purchased this 2013 Mini from Ramiro Jara who has a talent for listening, understanding, and being engaged by sharing his own enthusiasm and knowledge of his products. We would highly recommend CarHavn to anyone we know, since Ramiro's rare honesty and ability to connect made this an exceptional experience. His natural ability to build a relationship with his consumer creates a trust which facilitates the process of buying. We must say, he went overboard to address any of the issues we had.
Business response:
Thanks Paul! It was a real pleasure for the team to get you and Susan in a car that fits your lifestyle so well!
I have already purchased one vehicle - a BMW X3 - from Carhavn, and would buy another in a second. Ramiro is a total professional, honest, friendly and accommodating. When I asked to have the car checked out by an independent mechanic, he offered to drive it there himself. He let me go on an extended test drive to make sure I was comfortable with the car. So many times with used-car dealers, the process feels slimy and scary. At Carhavn, it couldn't be more different. If I could give them 10 stars, I would.
Business response:
Thanks Wayne. We love it when customers love their cars but moreover, the experience they have when buying from us.
They responded very quickly with the information I requested.
Business response:
Thanks Daphne! We know that everyone's time is valuable, and work hard for your business.
They are great with responding back to you.
Business response:
Thanks Shi! We put ourselves in the shoes of our customers, and strive to respond immediately.
Someone contacted me immediately to schedule a visit,even though I did get there they were very polite and willing to help. If I need another vehicle I would definitely check them out.
Business response:
Thanks - a first-rate experience is our #1 priority - along with top-notch cars. It was a pleasure having you in our store today.
Truly the CarHavn team are excellent. They clarified all my doubts, they advised me and gave me more economic options in case I did not agree with the process of acquiring the X3. I recommend it to 100% who wants a quiet and cozy process to buy a car Car Havn is your solution. Thanks Ramiro Jara for everything.
Business response:
Thanks Joe! Glad to have been of service to you. anybody can sell you a car - we want to help you find the best car for your needs.
I’m still shopping but, so far, I’ve had a good experience.
Business response:
Thanks! We put a lot of effort into having an upscale & relaxed experience for our guests.
Excellent dealer. Only the best cars on his lot. Does everything possible to keep the customers happy. Amazing customer service.
Business response:
Thanks! We loved seeing how much you loved your car Debi!
Frequently asked questions about CarHavn
How is CarHavn rated?
CarHavn has a 4.6 star rating with 669 reviews.
When is CarHavn open?
CarHavn is closed now. It will open at 8:00 a.m.
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