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CarHavn

4.6

About this business

Welcome to CarHavn! We have been selling, repairing, and providing collision repair for European cars since 2017. Located in New Haven, Connecticut, we have rapidly developed a reputation for top-quality cars, excellent repair and collision services, and great value. 

Location details

1031 State St, New Haven, CT, 06511, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
Sun10:00 a.m. to 2:00 p.m.
4.6665 reviews
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Ryan's profile image
5 years ago

Everything went very smoothly. Ramiro was amazing to work with throughout the sales process. Nicole assisted with car transport which is something other dealers I have purchased from did not. They provided great communication with me along the way. A very pleasant experience and I highly recommend them! 

Business response:

Thanks Ryan! Our entire team is compensated on customer experience and not commissions, so we all focus on providing an amazing owner's experience. 

GuruPFMSZ's profile image
GuruPFMSZ 
5 years ago

Great experience! Very friendly place and knowledgeable about their cars 

Business response:

Thanks Jay! Hope you enjoy that sweet GTI for years to come. 

Carlos's profile image
5 years ago

Very nice, willing to help i had a very good feeling from them even though it was theough email exchanges but i will be doing business with them 

GuruVQBK1's profile image
GuruVQBK1 
5 years ago

Not good. I contacted dealer about this car and he said it was available and said to come and see it. When I was on my way to see it from 90 miles away he called and told me the car was just sold. So I turned around and went home. Later that day I continued to search for similar cars and found the same car on different sites such as car fax cars.com etc still unsold with I price increase of $1500. Then 3 days later that car was marked as sold at the higher price. I feel he used the bait and switch price tactic 

Business response:

This is a fake review. We vehemently deny behaving in this manner, as attested to in many other reviews here at the CarGurus marketplace, and on Google. We also carry a very high BBB rating. This fake and misleading review has been reported to CarGurus management. To check availability and pricing in any vehicle, please call or text 203-814-8613 - we are always happy to assist. Buyers - you can be reassured that our pricing policies are extremely transparent (an exception to the norm) and our customer service is top-notch. A... read more

Danielle's profile image
Danielle 
5 years ago

Working with Carhavn was fantastic!!!! 

Business response:

5-Star guest! So nice, friendly and pleasant in all of our dealings. We want to be your dealer for life! 

Muriel's profile image
5 years ago

Friendly and helpful. Prompt response time when contacted. I bought this car and I love it! I had a trade-in and the entire transaction went smoothly and quickly. I liked the small dealer atmosphere. 

Business response:

Thanks Muriel! 5-Star guest - a true MINI fan, and a very pleasant to deal with! Looking forward to deliver an awesome German Luxe ownership experience for you. 

Nicole's profile image
6 years ago

Recently completed the purchase of a 2015 MINI Countryman. I’ve been waiting for a few weeks to post a review as you never how a dealer will react once the deal is completed. While I did my due diligence prior to purchasing, my MINI ended up running really rough and sputtering about a week after purchasing. As I had a warranty, I brought the car back to CarHavn. I was offered a loaner while the car was fixed. The problem was the fuel pump - would have been a thousand dollar repair (I called the dealer). The team at CarHavn t... read more

MrsD76's profile image
6 years ago

Responded right away. I Haven’t been available to get there yet but the car looks great. 

Business response:

Thanks! We know your time is invaluable, so we've built our sales processes to be fast and accurate. Hope to see you soon! 

Susan's profile image
6 years ago

They had the perfect car. I bought it and hopefully it’s in transit. 

Frequently asked questions about CarHavn

How is CarHavn rated?

CarHavn has a 4.6 star rating with 665 reviews. 

When is CarHavn open?

CarHavn is closed now. It will open at 8:00 a.m. 

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