Caldwell Dunn - State Farm Insurance Agent

Andrew B. 

on BBB

3 years ago

I have been with State Farm over 30 years. Recently I had a storm damage my roof and tear off roofing shingles. My home is 20 years old and this is the original roof. The subdivision I live in has had numerous roofs having to be replaced within the last 3 years. State Farm decided that my roof could be repaired for just over $1,400. The roofing shingles fail the brittle test so the roof is unrepairable and must be replaced. However, rather than act in good fate, State Farm continues asking for yet more video and photo proof ... read more

Bobby N. 

on BBB

3 years ago

Policy ************ I recently moved to O***. I purchased renters insurance through this agent. My auto insurance is still with my agent in T****. After a month living here I was called by some lady asking if I wanted to move my auto insurance policy from t**** to their office for “convenience.” I asked her what the savings would be and she shrugged it off. I told her there was no way auto insurance here is the exact same price as t****, the cost of living there is 3x what it is here. She said she would call my T**** agent t... read more

Stephanie H 

on BBB

3 years ago

Can you give zero stars. Our truck has been at the shop for over a month. We started the claim in November, we are in February and cannot get the claims dept to handle the claim properly. We sit on hold for hours trying to talk to someone, nobody knows what the other person is doing, nobody returns our phone calls. My husband finally got a phone number for an estimator, Jose G***** who refused to provide us a supervisor phone number, told us to call the 1800 claims number again. This is THE WORST company i have ever dealt wi... read more

Bobby N. 

on BBB

3 years ago

Policy ************ I recently moved to O***. I purchased renters insurance through this agent. My auto insurance is still with my agent in T****. After a month living here I was called by some lady asking if I wanted to move my auto insurance policy from t**** to their office for “convenience.” I asked her what the savings would be and she shrugged it off. I told her there was no way auto insurance here is the exact same price as t****, the cost of living there is 3x what it is here. She said she would call my T**** agent t... read more

Stephanie H 

on BBB

3 years ago

Can you give zero stars. Our truck has been at the shop for over a month. We started the claim in November, we are in February and cannot get the claims dept to handle the claim properly. We sit on hold for hours trying to talk to someone, nobody knows what the other person is doing, nobody returns our phone calls. My husband finally got a phone number for an estimator, Jose G***** who refused to provide us a supervisor phone number, told us to call the 1800 claims number again. This is THE WORST company i have ever dealt wi... read more

Michael G 

on BBB

3 years ago

I am 59 years old disabled and on dialysis. I have been treated shamefully by State Farm my claim#*********. My phone calls to State Farm employees adjusters: Brian L***, Ian W********,Latreea G********Buffie M*******. More than half of my belongings including computers, furniture,Electronics and cook ware, bed and medical equipment has been lost. 

Michael G 

on BBB

3 years ago

I am 59 years old disabled and on dialysis. I have been treated shamefully by State Farm my claim#*********. My phone calls to State Farm employees adjusters: Brian L***, Ian W********,Latreea G********Buffie M*******. More than half of my belongings including computers, furniture,Electronics and cook ware, bed and medical equipment has been lost. 

Chris F 

on BBB

3 years ago

Claim obstacles if you don't use a "preferred" shop. 1 hour hold time if you call claims. They dont answer the claim email box provided either. 

Chris F 

on BBB

3 years ago

Claim obstacles if you don't use a "preferred" shop. 1 hour hold time if you call claims. They dont answer the claim email box provided either.