Caldwell Dunn - State Farm Insurance Agent's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Caldwell Dunn - State Farm Insurance Agent

1.6

About this business

Location details

2266 Benton Road, Bossier City, LA, 71111, United States

Get directions
WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
1.6269 reviews
Select a rating
Ashley Z's profile image
Ashley Z 
3 years ago

I moved from N** **** to N**** ******** back in October and my bill drastically decreased in price because insurance is obviously cheaper here. in December it was transferred back to N** **** while still live in N**** ******** because of really bad information I received from them. The DMV told me that information was wrong and to transfer it back immediately before I am fined and my license and registration is suspended. to this day the greedy company has not transferred it back yet trying to get extra money out of me so I ... read more

Dara J's profile image
Dara J 
3 years ago

This Company is a joke. Do not waste your money with them. They will not help you. They will only deny your claim over and over. Then say one thing and do another. This company is awful. I will NEVER recommend and every person i talk about insurance i will make sure they know how awful they are and to immediately change. This company is a BAD faith company. They are definitely not what they are. And they do not Care about you. Only your money. 

Dara J's profile image
Dara J 
3 years ago

This Company is a joke. Do not waste your money with them. They will not help you. They will only deny your claim over and over. Then say one thing and do another. This company is awful. I will NEVER recommend and every person i talk about insurance i will make sure they know how awful they are and to immediately change. This company is a BAD faith company. They are definitely not what they are. And they do not Care about you. Only your money. 

Joseph T.'s profile image
Joseph T. 
3 years ago

Trying to return to State Farm after 5 months it gave me 50% higher rate compare to someone I personally referred to them. I complained stating: We both live next door: same address: same zip code: same car: same mileage: same age: (+ 4 years; both retired: both drive low mikes: same twin house: both divorced: one drivers tx etc etc. Now the most STUOID UNPROFESSIONAL IFIOTIC UNINTELLIGENT, ridiculous answer by a State Farm UNDER WRITER FAIL (phone I have on recird) on behalf of the legal department: ITS NIT TGE SAME AS YOU ... read more

Joseph T.'s profile image
Joseph T. 
3 years ago

Trying to return to State Farm after 5 months it gave me 50% higher rate compare to someone I personally referred to them. I complained stating: We both live next door: same address: same zip code: same car: same mileage: same age: (+ 4 years; both retired: both drive low mikes: same twin house: both divorced: one drivers tx etc etc. Now the most STUOID UNPROFESSIONAL IFIOTIC UNINTELLIGENT, ridiculous answer by a State Farm UNDER WRITER FAIL (phone I have on recird) on behalf of the legal department: ITS NIT TGE SAME AS YOU ... read more

Candace M.'s profile image
Candace M. 
3 years ago

Car was stolen late night on 11/7. Contacted State Farm same day and filed my police report. Got in a rental car. They said they’d cover up to $600. Car was recovered late night 11/10 by police. Couldn’t release car 11/11 because it was Veterans Day so released it 11/12. State Farm would not answer phone calls to help me with tow yard fees ($420). Tow yard was kind enough to waive the fees. Car was delivered to the repair shop 11/13. Repair shop was closed for the weekend. On 11/15 got a call from the repair shop to schedule... read more

Business response:

Thank you for the opportunity to reply to your correspondence dated January 18, 2022. While we cannot share specific details in this public response, our Claims Department contacted the complainant on January 26, 2022, to address her concerns. We have reached a satisfactory resolution of this matter with the consumer. Property Total Loss State Farm Insurance Companies 

Candace M.'s profile image
Candace M. 
3 years ago

Car was stolen late night on 11/7. Contacted State Farm same day and filed my police report. Got in a rental car. They said they’d cover up to $600. Car was recovered late night 11/10 by police. Couldn’t release car 11/11 because it was Veterans Day so released it 11/12. State Farm would not answer phone calls to help me with tow yard fees ($420). Tow yard was kind enough to waive the fees. Car was delivered to the repair shop 11/13. Repair shop was closed for the weekend. On 11/15 got a call from the repair shop to schedule... read more

Business response:

Thank you for the opportunity to reply to your correspondence dated January 18, 2022. While we cannot share specific details in this public response, our Claims Department contacted the complainant on January 26, 2022, to address her concerns. We have reached a satisfactory resolution of this matter with the consumer. Property Total Loss State Farm Insurance Companies 

Phyllis E's profile image
Phyllis E 
3 years ago

Got a bill this week for much higher. Covid variant is running rapid. People are losing jobs. Money is hard to come by. People are staying at home...afraid to travel. State Farm raised my rate premium insurance . I only go to the store and back. It seems like State Farm pays the football players more on their commercials and the customers have to "FOOT" the bill. 

Business response:

Thank you for the opportunity to reply to your correspondence dated January 18, 2022. While we cannot share specific details in this public response, our Underwriting Department contacted the complainant on January 18, 2022, and January 19, 2022, to address her concerns but have not been able to reach her. A letter was sent to the complainant on January 20, 2022. We have reached a satisfactory resolution. Our position is firm, but we will review and consider any new information if presented. 

Phyllis E's profile image
Phyllis E 
3 years ago

Got a bill this week for much higher. Covid variant is running rapid. People are losing jobs. Money is hard to come by. People are staying at home...afraid to travel. State Farm raised my rate premium insurance . I only go to the store and back. It seems like State Farm pays the football players more on their commercials and the customers have to "FOOT" the bill. 

Business response:

Thank you for the opportunity to reply to your correspondence dated January 18, 2022. While we cannot share specific details in this public response, our Underwriting Department contacted the complainant on January 18, 2022, and January 19, 2022, to address her concerns but have not been able to reach her. A letter was sent to the complainant on January 20, 2022. We have reached a satisfactory resolution. Our position is firm, but we will review and consider any new information if presented. 

Frequently asked questions about Caldwell Dunn - State Farm Insurance Agent

How is Caldwell Dunn - State Farm Insurance Agent rated?

Caldwell Dunn - State Farm Insurance Agent has a 1.6 star rating with 269 reviews. 

When is Caldwell Dunn - State Farm Insurance Agent open?

Caldwell Dunn - State Farm Insurance Agent is open now. It will close at 5:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com