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Caldwell Dunn - State Farm Insurance Agent
- Insurance
- Bossier City, LA
About this business
Location details
2266 Benton Road, Bossier City, LA, 71111, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Terrible. Hold times on the phone are over an hour. Took them a month to process our accident (it was not our fault) and only gave us a rental for 9 days, then took it away before the check was even in our hands.
Terrible. Hold times on the phone are over an hour. Took them a month to process our accident (it was not our fault) and only gave us a rental for 9 days, then took it away before the check was even in our hands.
Worst insurance I've ever had. I've had 2 others besides. Left a veteran's pregnant wife and 4-year-old daughter in a home with a backed-up sewer line that spilled out of a bathroom down a hall on the 1st floor, and partially flooded the basement. Refused to assist with cleanup costs. Family has paid for 7 years into home and auto insurance, and never had a claim before with the company. I would go out of my way to tell others how little the company cared, and make sure no one has to suffer this kind of heart ache and strugg... read more
Worst insurance I've ever had. I've had 2 others besides. Left a veteran's pregnant wife and 4-year-old daughter in a home with a backed-up sewer line that spilled out of a bathroom down a hall on the 1st floor, and partially flooded the basement. Refused to assist with cleanup costs. Family has paid for 7 years into home and auto insurance, and never had a claim before with the company. I would go out of my way to tell others how little the company cared, and make sure no one has to suffer this kind of heart ache and strugg... read more
They are the worse to deal with. I have called numerous times only to be lied to. They kept telling me they are waiting for their client's statement and she kept telling me she gave it then they tell me to get an estimate and i did and today they tell me they haven't received the estimate but yet my guys says he sent it weeks ago...Today customer service was very rude and she told me to get a lawyer.......I think i will
They are the worse to deal with. I have called numerous times only to be lied to. They kept telling me they are waiting for their client's statement and she kept telling me she gave it then they tell me to get an estimate and i did and today they tell me they haven't received the estimate but yet my guys says he sent it weeks ago...Today customer service was very rude and she told me to get a lawyer.......I think i will
I filled an auto claim on Oct 5 2021 after hitting a deer, the body shop ( caliber collision a state farm preferred body shop ) was unable to get my vehicle in until the week of Oct 19,2021. I dropped my car off on the 19th of Oct, 2 days later I started receiving text messages from the body shop with a estimated date of completion of Nov 18 2021. I received 4 more messages during that time period with updates stating everything is still on track for the car completion date of Nov 18,2021. On Nov 19th 2021 I called the body ... read more
Business response:
Thank you for the opportunity to reply to your correspondence dated January 7, 2022. While we cannot share specific details in this public response, our Claims Department contacted the complainant on January 13, 2022, to address his concerns. We have reached a satisfactory resolution of this matter with the consumer.
I filled an auto claim on Oct 5 2021 after hitting a deer, the body shop ( caliber collision a state farm preferred body shop ) was unable to get my vehicle in until the week of Oct 19,2021. I dropped my car off on the 19th of Oct, 2 days later I started receiving text messages from the body shop with a estimated date of completion of Nov 18 2021. I received 4 more messages during that time period with updates stating everything is still on track for the car completion date of Nov 18,2021. On Nov 19th 2021 I called the body ... read more
Business response:
Thank you for the opportunity to reply to your correspondence dated January 7, 2022. While we cannot share specific details in this public response, our Claims Department contacted the complainant on January 13, 2022, to address his concerns. We have reached a satisfactory resolution of this matter with the consumer.
Worst insurance company ever... been with Stare Farm for over 10 years. Only insurance since I started driving. And they where fantastic until 7/19/21 I was rammed by another driver intentionaly. Called state farm let them know. Nothing it's been over 6 months and nothing. Had a call from me every month and consistently told they can't help me. Treat me like I don't pay them for insurance. I have PIP I pay for PIP and I'm not allowed to use the benefits after an accident.
Frequently asked questions about Caldwell Dunn - State Farm Insurance Agent
How is Caldwell Dunn - State Farm Insurance Agent rated?
Caldwell Dunn - State Farm Insurance Agent has a 1.6 star rating with 269 reviews.
When is Caldwell Dunn - State Farm Insurance Agent open?
Caldwell Dunn - State Farm Insurance Agent is open now. It will close at 5:00 p.m.
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