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Caldwell Dunn - State Farm Insurance Agent
- Insurance
- Bossier City, LA
About this business
Location details
2266 Benton Road, Bossier City, LA, 71111, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
State Farm Insurance Company has been HORRIBLE to work with and is denying full payment of a claim filed when a State Farm insured driver pulled out without looking across two lanes while my daughter was driving down a 4 +1 lane highway. The State Farm Insured Driver admitted and apologized, he was given a warning under T******** State statute by Officer working accident, and all information in **accident report directs blame on State Farm Insured Driver. My daughter was traveling 30-35 miles per hour and did not see car unt... read more
Business response:
February 11, 2022 State Farm Insurance Companies P.O. Box 2320 Bloomington, IL 61702-2320 Better Business Bureau 8100 N University Peoria, IL 61615 Re: BBB Case Number: ***** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated February 7, 2022. While we cannot share specific details in this public response, our Claims Department contacted the complainant on February 10, 2022, to address her concerns. We were unable to resolve this matter to the consumer's satisfaction, but we will revi... read more
WORSE car insurance company to get in an accident with. They take ooooooorrrr ever to take full liability "to be exact 2 months" even with an attorney. Then the PI adjuster takes weeks or months to reply or return our calls. What a joke! Thinking they will handle their cases fast since they're a big insurance company but that's not the case. Their insurer driver even admitted it was his fault and it took forever to complete my case.
Business response:
Thank you for the opportunity to reply to your correspondence dated February 2, 2022. While we cannot share specific details in this public response, our Claims Department will contact the complainant to address concerns. We have reached a satisfactory resolution of this matter with the consumer.
I have used State Farm for over 35 years. I began using Shawn Dunn in B****** a few years ago because I did not want to use the same office as my ex-husband. His office never returns phone calls. Every time I call, there is someone new. It seems very difficult to get business handled. Friday, January 28, 2022, I received a call about a wreck from Sept. 2020 (Yes, a year and half ago). The lady explained she is new and needed to get my sons driver's license number (because he was the one who ran into another car), I explained... read more
Business response:
Thank you for the opportunity to reply to your correspondence dated February 3, 2022. While we cannot share specific details in this public response, our Agency Department will contact the complainant to address concerns. We have reached a satisfactory resolution of this matter with the consumer.
I have used State Farm for over 35 years. I began using Shawn Dunn in B****** a few years ago because I did not want to use the same office as my ex-husband. His office never returns phone calls. Every time I call, there is someone new. It seems very difficult to get business handled. Friday, January 28, 2022, I received a call about a wreck from Sept. 2020 (Yes, a year and half ago). The lady explained she is new and needed to get my sons driver's license number (because he was the one who ran into another car), I explained... read more
Business response:
Thank you for the opportunity to reply to your correspondence dated February 3, 2022. While we cannot share specific details in this public response, our Agency Department will contact the complainant to address concerns. We have reached a satisfactory resolution of this matter with the consumer.
WORSE car insurance company to get in an accident with. They take ooooooorrrr ever to take full liability "to be exact 2 months" even with an attorney. Then the PI adjuster takes weeks or months to reply or return our calls. What a joke! Thinking they will handle their cases fast since they're a big insurance company but that's not the case. Their insurer driver even admitted it was his fault and it took forever to complete my case.
Business response:
Thank you for the opportunity to reply to your correspondence dated February 2, 2022. While we cannot share specific details in this public response, our Claims Department will contact the complainant to address concerns. We have reached a satisfactory resolution of this matter with the consumer.
Could not get state farm to set up a tow after they said they would. The car has sat in the body shop for 3 weeks without repairs getting started because state farm claims sat on the claim without doing anything. They finally got the ball rolling a few days before the car rental expired and they blame the body shop and refuse to extend the car rental. It takes over an hour to speak to someone in claims and everyone I've spoke with has lied about getting me answers and lied about their names. What a joke state farm is.
Business response:
Thank you for the opportunity to reply to your correspondence dated February 1, 2022. While we cannot share specific details in this public response, our Claims Department will contact the complainant to address concerns. We have reached a satisfactory resolution of this matter with the consumer.
Could not get state farm to set up a tow after they said they would. The car has sat in the body shop for 3 weeks without repairs getting started because state farm claims sat on the claim without doing anything. They finally got the ball rolling a few days before the car rental expired and they blame the body shop and refuse to extend the car rental. It takes over an hour to speak to someone in claims and everyone I've spoke with has lied about getting me answers and lied about their names. What a joke state farm is.
Business response:
Thank you for the opportunity to reply to your correspondence dated February 1, 2022. While we cannot share specific details in this public response, our Claims Department will contact the complainant to address concerns. We have reached a satisfactory resolution of this matter with the consumer.
My 90 year old mother had significant storm damage on December 15th 2021 to the roof of her house, shingles were ripped off and missing, she filed a claim with Matt Yoast of St. Farm insurance and we were told to get estimates, EVERY COMPANY I had out for an estimate said the shingles were all loose and no longer sealed down throughout the roof, we had water leak in from a dormer and the main roof damaging 2 differenl ceilings, we NEVER heard anything from state farm so I called them, They sent out an inspector and the inspe... read more
I was informed in January 2021, that my life insurance policy would increase, and if I did not renew my policy, it would be cancelled in October 2021. I spoke with a State Farm agent and stated I could not afford nor want the policy; the money was deducted without my authorization or knowledge. I contacted State Farm and was informed that I will not be reimbursed.
Frequently asked questions about Caldwell Dunn - State Farm Insurance Agent
How is Caldwell Dunn - State Farm Insurance Agent rated?
Caldwell Dunn - State Farm Insurance Agent has a 1.6 star rating with 269 reviews.
When is Caldwell Dunn - State Farm Insurance Agent open?
Caldwell Dunn - State Farm Insurance Agent is open now. It will close at 5:00 p.m.
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