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Caldwell Dunn - State Farm Insurance Agent
- Insurance
- Bossier City, LA
About this business
Location details
2266 Benton Road, Bossier City, LA, 71111, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I was shopping for a new insurance company hoping to get a better price. I called state farm for a price They said they could save me aproxamley $50.00 per month. Based on this information I setup to cancel my account with A******* at end of month, and start with State farm Based on the information supplied by state. After I canceled my account with Allstate, I received a call from State farm saying he made a mistake. And he would have to charge me an additional $50.00 per month. Wich was the only reason I traded Insurance c... read more
Our town had a snow storm, and our water pipes froze at my beauty salon. And burst. Though we did all precautionary measures to prevent it. And it flooded my shop and destroyed most of my inventory. I called to file the initial claim, got one return phone call from an adjuster, then never heard from him again. I called almost daily, emailed repeated late. Nothing. I would call the 800 number and get a general person on the line, they would take notes, nothing. Here we are seven weeks later, and there is no communication from... read more
Our town had a snow storm, and our water pipes froze at my beauty salon. And burst. Though we did all precautionary measures to prevent it. And it flooded my shop and destroyed most of my inventory. I called to file the initial claim, got one return phone call from an adjuster, then never heard from him again. I called almost daily, emailed repeated late. Nothing. I would call the 800 number and get a general person on the line, they would take notes, nothing. Here we are seven weeks later, and there is no communication from... read more
2 major claims in last 11 years. Agent, claims adjuster and claims liaison were amazing. Settled in less than 48 hrs an consistently guided us to protect our own interest. No problem contacting any of them.
2 major claims in last 11 years. Agent, claims adjuster and claims liaison were amazing. Settled in less than 48 hrs an consistently guided us to protect our own interest. No problem contacting any of them.
In January of 2022 we had a terrible windstorm that took out almost 2 sides of my fence down. I made a claim, had an estimate done through pictures and ended up with a payment without my permission of acceptance of it. I had emailed him since I was at work and said I wanted to get a second opinion from local fence companies and the agent said they can only pay what they know they owe. how do you know from pictures? anyway I finally was able to get two more estimates done that are about $3500 to $4000 more than what the agent... read more
Business response:
I am still not happy, they did send me another payment but the point is, all this money I give them a they depreciate my fence value by 41% for a 6 year treated wood fence that has all the post in concrete. I will not give this company anymorenof my time money. L****** ***** seems to be better as far as depreciating things cause I have spoke with them and they would of gave me more than what state farm has so I will no longer do business with them. State farm is not there for their customers
In January of 2022 we had a terrible windstorm that took out almost 2 sides of my fence down. I made a claim, had an estimate done through pictures and ended up with a payment without my permission of acceptance of it. I had emailed him since I was at work and said I wanted to get a second opinion from local fence companies and the agent said they can only pay what they know they owe. how do you know from pictures? anyway I finally was able to get two more estimates done that are about $3500 to $4000 more than what the agent... read more
Business response:
I am still not happy, they did send me another payment but the point is, all this money I give them a they depreciate my fence value by 41% for a 6 year treated wood fence that has all the post in concrete. I will not give this company anymorenof my time money. L****** ***** seems to be better as far as depreciating things cause I have spoke with them and they would of gave me more than what state farm has so I will no longer do business with them. State farm is not there for their customers
If I could give a negative star rating I would.
Business response:
N/A
RUN!!! If you use them!! State farm are crooks. I'm a state farm customer and was in an accident (not my fault) with another state farm customer. In the 3.5 months that I've been trying to get this case resolved they've been impossible to reach. During this time they deemed the vehicle fixable on 3 separate occasions body shop was in the middle of fixing my vehicle to then have state farm change their minds and deem it a total loss. They did so with no notification or just cause. The adjuster originally valued the vehicle at... read more
Business response:
Providing Insurance and Financial Services Home Office, Bloomington, IL February 28, 2022 Better Business Bureau 8100 N University Peoria, IL 61615 Re: BBB Case Number: ***** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated February 18, 2022. While we cannot share specific details in this public response, our Claims Department contacted the complainant on February 23, 2022, to address his concerns. We are continuing to work with the consumer to resolve this matter. Sincerely, Proper... read more
Frequently asked questions about Caldwell Dunn - State Farm Insurance Agent
How is Caldwell Dunn - State Farm Insurance Agent rated?
Caldwell Dunn - State Farm Insurance Agent has a 1.6 star rating with 269 reviews.
When is Caldwell Dunn - State Farm Insurance Agent open?
Caldwell Dunn - State Farm Insurance Agent is open now. It will close at 5:00 p.m.
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