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Caldwell Dunn - State Farm Insurance Agent

1.6

About this business

Location details

2266 Benton Road, Bossier City, LA, 71111, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
1.6269 reviews
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Thomas S.'s profile image
Thomas S. 
3 years ago

The area I live in experienced a sever storm. 4 houses that I can see behind me had new roofs and their insurance paid claims, neighbors to both sides of me have new insurance paid roofs. 3 across from me, 2 have new roof or in the process with insurance paid claims. Myself and the neighbor across to the right have, or had State Farm. State Farm says there was no damage to our roofs, even in the claims document they emailed me there's a metal roof vent full of dents and they note HAIL damage but yet say NO hail damage. State... read more

Thomas S.'s profile image
Thomas S. 
3 years ago

The area I live in experienced a sever storm. 4 houses that I can see behind me had new roofs and their insurance paid claims, neighbors to both sides of me have new insurance paid roofs. 3 across from me, 2 have new roof or in the process with insurance paid claims. Myself and the neighbor across to the right have, or had State Farm. State Farm says there was no damage to our roofs, even in the claims document they emailed me there's a metal roof vent full of dents and they note HAIL damage but yet say NO hail damage. State... read more

Yuhuan S's profile image
Yuhuan S 
3 years ago

Worst experience ever. I want to cancel my policy. It took me a whole week, one online chat that lasted for 2 hours, and 10 phone calls to have them submit a cancellation request. The receptionists and online chat agent told me that my agent will call me, have a conversation, and confirm the cancellation. After 10 days of waiting and no one calling me, I made a final call with someone named Malik. Malik kept interrupting me and condescending me, “We have already submitted the cancellation request. What else do you need?” Thi... read more

Business response:

Thank you for the opportunity to reply to your correspondence dated March 21, 2022. While we cannot share specific details in this public response, a member of our Agency Department contacted the complainant on March 29, 2022, to address her concerns and we will continue to work with the complainant to reach a satisfactory resolution. Sincerely, Agency Sales Administration State Farm Insurance Companies Corporate Headquarters 

Adam I.'s profile image
Adam I. 
3 years ago

StateFarm has been my insurance company for years. For the last 2 years Ive been driving a new car that I took a lot of pride in and decided to put Maximum Full Coverage on. Had the entire engine and exhaust restored back to factory as best as possible at Belle Tire. And a detailed vehicle service record. And continued to increase the value of my vehicle with plastic restoration and super waxing and cleaning. I have ZERO tickets in 10 years, and ZERO accidents on my record. A woman accidentally “mistaked the gas for the brea... read more

Business response:

To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated March 3, 2022. While we cannot share specific details in this public response, our Claims Department contacted the complainant on March 10, 2022, to address his concerns. We have reached a satisfactory resolution of this matter with the consumer. Sincerely, Auto Claims – Total Loss 1-800-782-8332 State Farm Mutual Insurance Company 

Adam I.'s profile image
Adam I. 
3 years ago

StateFarm has been my insurance company for years. For the last 2 years Ive been driving a new car that I took a lot of pride in and decided to put Maximum Full Coverage on. Had the entire engine and exhaust restored back to factory as best as possible at Belle Tire. And a detailed vehicle service record. And continued to increase the value of my vehicle with plastic restoration and super waxing and cleaning. I have ZERO tickets in 10 years, and ZERO accidents on my record. A woman accidentally “mistaked the gas for the brea... read more

Business response:

To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated March 3, 2022. While we cannot share specific details in this public response, our Claims Department contacted the complainant on March 10, 2022, to address his concerns. We have reached a satisfactory resolution of this matter with the consumer. Sincerely, Auto Claims – Total Loss 1-800-782-8332 State Farm Mutual Insurance Company 

Flora A's profile image
Flora A 
3 years ago

I called and notify them on January 28 that I got *****starting on February 1st and they told me they already debited the automatic payment for the last month of the policy. The policy was up to renewal on 3/1 but it was a lot more money than before and less coverage. I was told that it will take between 7 and 10 business days to get the money back. Being looong gone the 7 to 10 business days, I called and they choose to terminate the policy on 2/2 and now the refund will take about 30 days so maybe if I call to find out by ... read more

Flora A's profile image
Flora A 
3 years ago

I called and notify them on January 28 that I got *****starting on February 1st and they told me they already debited the automatic payment for the last month of the policy. The policy was up to renewal on 3/1 but it was a lot more money than before and less coverage. I was told that it will take between 7 and 10 business days to get the money back. Being looong gone the 7 to 10 business days, I called and they choose to terminate the policy on 2/2 and now the refund will take about 30 days so maybe if I call to find out by ... read more

Mark M's profile image
Mark M 
3 years ago

When a State Farm customer ran into my truck, State Farm refused to replace the body part and wanted to apply Bondo instead. 

Mark M's profile image
Mark M 
3 years ago

When a State Farm customer ran into my truck, State Farm refused to replace the body part and wanted to apply Bondo instead. 

Frequently asked questions about Caldwell Dunn - State Farm Insurance Agent

How is Caldwell Dunn - State Farm Insurance Agent rated?

Caldwell Dunn - State Farm Insurance Agent has a 1.6 star rating with 269 reviews. 

When is Caldwell Dunn - State Farm Insurance Agent open?

Caldwell Dunn - State Farm Insurance Agent is closed now. It will open at 8:30 a.m. 

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