This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Caldwell Dunn - State Farm Insurance Agent
- Insurance
- Bossier City, LA
About this business
Location details
2266 Benton Road, Bossier City, LA, 71111, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Getting charged an extra $100 a month for absolutely no reason. I am fighting it. I am telling them I will only pay my previous monthly amount which was already $100 over S**** ********** average monthly insurance payment. They’re robbing us. This will not continue.
Getting charged an extra $100 a month for absolutely no reason. I am fighting it. I am telling them I will only pay my previous monthly amount which was already $100 over S**** ********** average monthly insurance payment. They’re robbing us. This will not continue.
Refused to cover roof replacement on two different houses. The last one they said the roof was only eleven years old and should be repaired. We have had that roof repaired almost sixty times on our nickel. They also screwed me over on an auto claim when the police wrote the other guy five tickets and arrested him. I have been a customer for almost forty years. That ends this year. Horrible thieving comoany.
Refused to cover roof replacement on two different houses. The last one they said the roof was only eleven years old and should be repaired. We have had that roof repaired almost sixty times on our nickel. They also screwed me over on an auto claim when the police wrote the other guy five tickets and arrested him. I have been a customer for almost forty years. That ends this year. Horrible thieving comoany.
I open my first business in February 2021 I got broken into Twice September 3, 2021 and September 4 of 2022 I didn’t receive my closet payment until about late November early December because it took about four weeks for me to receive payment my business was closed during that time I made a payment towards my business insurance in December and in January 25 of 2022 the Bears have been struggling so I was a little behind on the bills but I was only supposed to have a February and currently March bill when I got broken into an... read more
I open my first business in February 2021 I got broken into Twice September 3, 2021 and September 4 of 2022 I didn’t receive my closet payment until about late November early December because it took about four weeks for me to receive payment my business was closed during that time I made a payment towards my business insurance in December and in January 25 of 2022 the Bears have been struggling so I was a little behind on the bills but I was only supposed to have a February and currently March bill when I got broken into an... read more
STATE FARM is spending SO much money on advertising (multiple commercials with high paid pro athletes) and we have seen a SIGNIFICANT increase in denied and underpaid claims. Years ago their customer service was outstanding. But as they advertise more with high profile and expensive athletes, their coverage has decreased substantially. And I won’t even start with their customer care—took well over a month to even get a claims adjuster to come to our home. In the meantime, mold grows, my husband suffers breathing problems as ... read more
Worst experience ever. I want to cancel my policy. It took me a whole week, one online chat that lasted for 2 hours, and 10 phone calls to have them submit a cancellation request. The receptionists and online chat agent told me that my agent will call me, have a conversation, and confirm the cancellation. After 10 days of waiting and no one calling me, I made a final call with someone named Malik. Malik kept interrupting me and condescending me, “We have already submitted the cancellation request. What else do you need?” Thi... read more
Business response:
Thank you for the opportunity to reply to your correspondence dated March 21, 2022. While we cannot share specific details in this public response, a member of our Agency Department contacted the complainant on March 29, 2022, to address her concerns and we will continue to work with the complainant to reach a satisfactory resolution. Sincerely, Agency Sales Administration State Farm Insurance Companies Corporate Headquarters
STATE FARM is spending SO much money on advertising (multiple commercials with high paid pro athletes) and we have seen a SIGNIFICANT increase in denied and underpaid claims. Years ago their customer service was outstanding. But as they advertise more with high profile and expensive athletes, their coverage has decreased substantially. And I won’t even start with their customer care—took well over a month to even get a claims adjuster to come to our home. In the meantime, mold grows, my husband suffers breathing problems as ... read more
Frequently asked questions about Caldwell Dunn - State Farm Insurance Agent
How is Caldwell Dunn - State Farm Insurance Agent rated?
Caldwell Dunn - State Farm Insurance Agent has a 1.6 star rating with 269 reviews.
When is Caldwell Dunn - State Farm Insurance Agent open?
Caldwell Dunn - State Farm Insurance Agent is closed now. It will open at 8:30 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com