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Caldwell Dunn - State Farm Insurance Agent
- Insurance
- Bossier City, LA
About this business
Location details
2266 Benton Road, Bossier City, LA, 71111, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Taken advantage of for over 30 years, 150k in premiums paid, finally speaking out. Homeowners - their policy is to underpay and make you fight for it (lawyer and/or private adjuster) to be made whole. They will take more from policy holders that just pay the rest themselves. Now they do this with auto (no body shop will take them locally) - they purposely pay for cheap parts and incomplete repairs, so shops don't want to do their work. You must go to small claims court each time to be paid for a complete repair and to be mad... read more
I've been with State Farm for over a decade. During this time my monthly bill fluctuated drastically from month to month and no matter how many hours I spent on the phone with agents, they could not get the issue resolved consistently nor could they explain the billing to me. On many occasions they would do a full financial analysis in order to prove I was not being overcharged, which of course took days since the whole system is a disaster. Any company that charges you different amounts every month for the same coverage is ... read more
I've been with State Farm for over a decade. During this time my monthly bill fluctuated drastically from month to month and no matter how many hours I spent on the phone with agents, they could not get the issue resolved consistently nor could they explain the billing to me. On many occasions they would do a full financial analysis in order to prove I was not being overcharged, which of course took days since the whole system is a disaster. Any company that charges you different amounts every month for the same coverage is ... read more
If i could give them zero stars i would, i have only been with state farm for 2 years and this year I'm canceling this crap, their agents all tell you different things, they are extremely rude, one agent even accused me of stealing the money after THEY sent the money to the company who never did the work like I'm not paying the insurance in the first place, they cover absolutely nothing, all they do is take your money, one girl claimed that she didn't even talk to me after my husband confronted her but i had receipts, I'm gl... read more
Business response:
Providing Insurance and Financial Services Home Office, Bloomington, IL April 26, 2022 Better Business Bureau 8100 N University Peoria, IL 61615 Re: BBB Case Number: ***** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated April 19, 2022. While we cannot share specific details in this public response, our Claims Department contacted the complainant on April 4, 2022, to address her concerns. We were unable to resolve this matter to the consumer’s satisfaction, but we will review and co... read more
If i could give them zero stars i would, i have only been with state farm for 2 years and this year I'm canceling this crap, their agents all tell you different things, they are extremely rude, one agent even accused me of stealing the money after THEY sent the money to the company who never did the work like I'm not paying the insurance in the first place, they cover absolutely nothing, all they do is take your money, one girl claimed that she didn't even talk to me after my husband confronted her but i had receipts, I'm gl... read more
Business response:
Providing Insurance and Financial Services Home Office, Bloomington, IL April 26, 2022 Better Business Bureau 8100 N University Peoria, IL 61615 Re: BBB Case Number: ***** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated April 19, 2022. While we cannot share specific details in this public response, our Claims Department contacted the complainant on April 4, 2022, to address her concerns. We were unable to resolve this matter to the consumer’s satisfaction, but we will review and co... read more
Do NOT pay these people money because they will take it and say you don't have insurance. This is the worst experience I have ever had with an insurance company!! Now I am stuck with no car and I made a payment 14 days ago. There is still NO payment showing up on my account. It has processed through my bank and I have a receipt and no resolution.
Do NOT pay these people money because they will take it and say you don't have insurance. This is the worst experience I have ever had with an insurance company!! Now I am stuck with no car and I made a payment 14 days ago. There is still NO payment showing up on my account. It has processed through my bank and I have a receipt and no resolution.
If ZERO was an option for review... that would be my choice. I am a Loyal State Farm (SF) client since 1976. Did NOT select Michael Hebert as agent. For some reason my business was given to him automatically after prior agent retired/passed. Held auto, renter & home ins with them my entire life. Called him in Dec 2020 to request workman's comp. coverage for just myself as small business owner (self employed). Was provided a quote of approx. $120/mo and I accepted. I authorized monthly auto payments on my business credit card... read more
I had an auto insurance policy with the State Farm agent K. Modesitt of V*** ****** **. Due to uncompetitive State Farm's premiums, I switched to another company effective October 01, 2021. On September 13, 2021,I requested State Farm to cancel my policy effective October 02, 2021. Ms. Marie ******* from K. Modesitt's agency emailed me that she received and processed my cancellation request effective 10/02/2021. Later on, I received a cancellation letter from an agent K. Modesitt dated September 17, 2021 with a surprising ef... read more
Frequently asked questions about Caldwell Dunn - State Farm Insurance Agent
How is Caldwell Dunn - State Farm Insurance Agent rated?
Caldwell Dunn - State Farm Insurance Agent has a 1.6 star rating with 269 reviews.
When is Caldwell Dunn - State Farm Insurance Agent open?
Caldwell Dunn - State Farm Insurance Agent is closed now. It will open at 8:30 a.m.
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