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Caldwell Dunn - State Farm Insurance Agent
- Insurance
- Bossier City, LA
About this business
Location details
2266 Benton Road, Bossier City, LA, 71111, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
A car that has an insurance with STATE FARM hit my car on 07/2020 (hit and run caught by security camera). at the time they opened a claim for me and requested me to submit verifications, I did submit pictures and videos twice and they have not resolve this situation. 7 months after. Not even a letter NO CREDIBILITY for this company at all. The worse. I will make sure that none of my friends, family or co-workers get any product from them. I will also be sure to report them to the Better Business Bureau so that consumers can... read more
A car that has an insurance with STATE FARM hit my car on 07/2020 (hit and run caught by security camera). at the time they opened a claim for me and requested me to submit verifications, I did submit pictures and videos twice and they have not resolve this situation. 7 months after. Not even a letter NO CREDIBILITY for this company at all. The worse. I will make sure that none of my friends, family or co-workers get any product from them. I will also be sure to report them to the Better Business Bureau so that consumers can... read more
Horrible Road Side Assistance Service. I have been trying to get my battery jumped for almost twenty-four hours. The service providers they use don’t respond. They give you a false sense of ETA. Three times, three different times of the day, the indicator read “Arriving Soon” and no one ever showed or called. I was stuck in freezing weather for hours. State Farm’s premiums are way too high to allow for this failed service.
I had to file more than one claim with State Farm in a span of almost two years due to scuffs and scratches on my car. My latest incident occurred in 9/2021. On each of these incidents I never saw the car/person who did them. It is with the fourth claim I'm filing this complaint. After I filed my fourth claim, a rep contacted me, I told her I wanted to do the pocket estimate as I did with my previous claims. State Farm allows customers to use one of their contractors or one of my own to fix the car. The rep told me they can ... read more
Business response:
Thank you for the opportunity to reply to your correspondence dated January 8, 2022. While we cannot share specific details in this public response, our claim specialist contacted the complainant on January 29, 2022 to address her concerns regarding the damage to her vehicle. We have reached a satisfactory resolution of this matter with the consumer.
The neighbour hit my car, she acknowledge her fault. However StateFarm Refused to pay.
Business response:
Thank you for the opportunity to reply to your correspondence dated January 10, 2022. While we cannot share specific details in this public response, our Claims Department contacted the complainant on January 14, 2022, to address her concerns. We have reached a satisfactory resolution. Our position is firm, but we will review and consider any new information if presented.
I figure I'd leave another one after my horrible experience with Claims, suppost to be their best Claims agent? Extremely rude and willing admits she doesn't know the rules and laws of my state. Pretty fed up with them at this point. 6 months of no help then suppost to have the best, get the worst, basically told me pay for it yourself because state farm isn't helping. I recommend anyone who gets into an accident, just go get a lawyer because State Farm is a Bad Faith company
Business response:
Thank you for the opportunity to reply to your correspondence dated January 10, 2022. While we cannot share specific details in this public response, our Claims Department contacted the complainant on January 12, 2022, to address his concerns. We are continuing to work with the consumer to resolve this matter.
I figure I'd leave another one after my horrible experience with Claims, suppost to be their best Claims agent? Extremely rude and willing admits she doesn't know the rules and laws of my state. Pretty fed up with them at this point. 6 months of no help then suppost to have the best, get the worst, basically told me pay for it yourself because state farm isn't helping. I recommend anyone who gets into an accident, just go get a lawyer because State Farm is a Bad Faith company
Business response:
Thank you for the opportunity to reply to your correspondence dated January 10, 2022. While we cannot share specific details in this public response, our Claims Department contacted the complainant on January 12, 2022, to address his concerns. We are continuing to work with the consumer to resolve this matter.
The neighbour hit my car, she acknowledge her fault. However StateFarm Refused to pay.
Business response:
Thank you for the opportunity to reply to your correspondence dated January 10, 2022. While we cannot share specific details in this public response, our Claims Department contacted the complainant on January 14, 2022, to address her concerns. We have reached a satisfactory resolution. Our position is firm, but we will review and consider any new information if presented.
I had to file more than one claim with State Farm in a span of almost two years due to scuffs and scratches on my car. My latest incident occurred in 9/2021. On each of these incidents I never saw the car/person who did them. It is with the fourth claim I'm filing this complaint. After I filed my fourth claim, a rep contacted me, I told her I wanted to do the pocket estimate as I did with my previous claims. State Farm allows customers to use one of their contractors or one of my own to fix the car. The rep told me they can ... read more
Business response:
Thank you for the opportunity to reply to your correspondence dated January 8, 2022. While we cannot share specific details in this public response, our claim specialist contacted the complainant on January 29, 2022 to address her concerns regarding the damage to her vehicle. We have reached a satisfactory resolution of this matter with the consumer.
Frequently asked questions about Caldwell Dunn - State Farm Insurance Agent
How is Caldwell Dunn - State Farm Insurance Agent rated?
Caldwell Dunn - State Farm Insurance Agent has a 1.6 star rating with 269 reviews.
When is Caldwell Dunn - State Farm Insurance Agent open?
Caldwell Dunn - State Farm Insurance Agent is open now. It will close at 5:00 p.m.
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