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Byrider Reading
- Used Car Dealers
- Reading, PA
About this business
J.D. Byrider is the nation's leading buy here pay here used car dealer. J.D. Byrider offers better used cars, affordable payments and better car care. If you're looking for a car loan from a leading buy here pay here dealer, give us a try because we help people who may have bad credit or no credit every day. Visit a local J.D. Byrider dealership today, and let us show you the way to GO!
Location details
2261 Lancaster Pike, Reading, PA, 19607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
The worst. Sold my mom a hazardous vehicle, tricked her int overpaying for a car that wasn’t worth not even a faction of the financed amount. They tricked her into buying insurance and overpaying to get the car off the lot. My mom has many issues and found out after taking it to an independent mechanic that the car appeared to have been in a head on collision and had been pieced back together and was not fit to be on the road. She ended up having to get a lawyer and going to arbitration. She “won” in the sense that she no lo... read more
Business response:
Stephanie we take feedback like this very seriously. We would like to learn more about what happened and work to earn your trust back. Please reach out to us at (610) 777-3500 so we can understand what happened at our used car dealership.
RecommendedWe love our new Ford Edge. We appreciate your professional service and everyone is wonderful who works there. Thank you so much
Business response:
Charles we are happy that you chose us in getting your new Ford Edge. We are all smiles that you pick us to help you. We are honored and looking forward to doing more business with you. Thank you for your trust! 😊👍#MyByrider
Worst experience ever they are liars and they give you bogus answers and they steal stuff from your car I wouldn’t go near them I’m getting another car from somewhere else
Business response:
Medina we're extremely sorry that you had to face such difficulties with our customer service at Byrider Reading. We pride ourselves in providing great customer service and we'd like to do the same for you. We may not be able to change the past but if you give us a chance, we will do our best to make it up to you. Please give us a call at (610) 777-3500.
bought a vehicle from them had it 2 days vehicle didn't work found out they sold us a vehicle that was never checked for problems. they put it on the lot without checking it out n sold it. they r lousy communicators. they've had it for 2 weeks n still haven't fixed it. I'll wish I'd never bought a vehicle from them. would NEVER recommend them to anyone!
Business response:
Linda, we are sorry you had a negative experience with us. We want to look into what happened and make it better. Please reach out to our Byrider Reading team at (610) 777-3500 with the details.
I bought a Jeep in February In April it was overheating took it to them to look at all they said is it near the heater core friend of mine told me I needed a head gasket so with the pandemic they said I have a heater core ordered it’s gonna take a little bit and may the head gasket when the timing belt went and the water pump went how to get it towed there And wait three weeks until it got fixed
Business response:
Jeffrey, we're disappointed to hear about your experience. Know that we take feedback like this seriously. Please reach out to the Byrider Reading location at (610) 777-3500 so we can address this situation directly with our team.
Jaliza was super helpful and so polite through the process of trading our suv in for a van. We drove an extra hour to use this location and the whole process was super fast. Our family appreciates and thanks you for getting us into a vehicle with more space! We love our new van
I had a great experience speaking with Janay Holyfield. She worked hard and was extremely encouraging when I felt as tho i wouldn’t find anything. I would highly recommend her.
I Appreciated The Service And Janay Was Great Customer Service
Thankful for Janay and her wonderful services without her I wouldn't have the car i have today it has been the best fit for my family ❤
Frequently asked questions about Byrider Reading
How is Byrider Reading rated?
Byrider Reading has a 4 star rating with 1,150 reviews.
When is Byrider Reading open?
Byrider Reading is closed now. It will open at 9:00 a.m.
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