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Byrider Reading

4.0

About this business

J.D. Byrider is the nation's leading buy here pay here used car dealer. J.D. Byrider offers better used cars, affordable payments and better car care. If you're looking for a car loan from a leading buy here pay here dealer, give us a try because we help people who may have bad credit or no credit every day. Visit a local J.D. Byrider dealership today, and let us show you the way to GO! 

Location details

2261 Lancaster Pike, Reading, PA, 19607, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.01,150 reviews
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Dave Cummings's profile image
Dave Cummings 
recommend  Recommended
4 years ago

Kayla Parris was awesome. Got me the car I wanted at a price I could afford. Even stayed late till we got deal done. If you go here talk to Kayla. 

Business response:

Dave indeed Kayla Parris is really outstanding! We are happy she could help you with your new used car. Thank you for your recommendation. And we are looking forward to doing business with you again. Take care!💯💯💯 #MyByrider 

Carmen Waters-Gray's profile image
Carmen Waters-Gray 
recommend  Recommended
4 years ago

Theses people are the truth 💯 Thank you Kayla Parris from the Gray family 💞 

Business response:

Carmen what an awesome review! So glad we exceeded your expectations on your recent visit. Thank you for your kind words, we are all smiles. 💯🙌 #MyByrider 

Madi Malabez's profile image
Madi Malabez 
4 years ago

Bought my vehicle from them and my car was constantly in the shop! They documented they provided me certain services but didn’t! For instance I had my car there in the shop for maintenance(tune up, oil change, valve replacement) this December (2020) and one week later the car had no oil or transmission oil! HOW!!! How when the vehicle is NOT leaking and you just had it less than a week ago!!! Completely unprofessional and I would NOT recommend this place to anyone! Not to mention if your car breaks down you won’t get in for ... read more

Business response:

Madi we understand your frustration and we will have your concern escalated to our management team. When you have the chance, please share your contact information with us at customerservice@jdbyrider.com and we'll follow up with you directly. 

Jay Biermann's profile image
Jay Biermann 
4 years ago

So I recently got into a 2012 Ford Focus about 3 months ago. ever since my car has been in the service department 5 times. when I was shown the car the mirror was shattered and I was told they were gonna keep the car for a couple hours to fix a couple things. I get the car back later that day and the mirror is still shattered. I was told the mirror was ordered and would be in by the end of the week. less than 2 hours after driving off the lot my car was making a god awful scraping/screeching noise and my steering wheel would... read more

Business response:

Jay we take feedback like this very seriously. We would like to learn more about what happened and work to earn your trust back. Please reach out to us at (610) 777-3500 so we can understand what happened at our used car dealership. 

Jay Biermann's profile image
Jay Biermann 
4 years ago

stop lying and deceiving customers 

Business response:

Jay we want to look into what happened and make it better. Please reach out to our used car dealership at (610) 777-3500 with the details. 

Darinés Torres Cancel's profile image
Darinés Torres Cancel 
4 years ago

Ridiculously high interests High mileage vehicles Service department always a mess Highly regret buying here 

Enid Torres's profile image
Enid Torres 
recommend  Recommended
4 years ago

I was here to get my car fix , my boyfriend ending having his own vehicle, best customer service provide ever , Sales person exceed expectations, and also new management here wich it make the place even better . If you had bad credit or repo is not impossible for them they help everyone with a good budget plan and also great affordable payments for the client , your credit score actually get report to the credit berau every time you make a payment, I have my car for 1 year and now my boyfriend just have one here as well . Ve... read more

Business response:

Enid helping you with your car servicing needs is our commitment. We want to see you back on the road with a smile on your face, thank you for choosing us! 💯😊 #MyByrider 

Darrell Horne's profile image
Darrell Horne 
4 years ago

I had my car for only 2 months they said if you have any questions have them write it down a stated in your contract I did and I asked a question they lied I asked him do I need to worry about the water the oil or anything that has to be put into the car my radiator was empty car overheated add electrical short in the computer I had to fix it now my stabilizing rods or out of foil because they did not put the grease filters on my ball joint the car is basically a ticking time bombcertain things on the car can last for so man... read more

Jaymes BozzMan Williams's profile image
Jaymes BozzMan Williams 
4 years ago

This is the absolute worst experience that I have ever experienced NO ONE in the service department has a clue I’ve had a car for 1 and a half years and I’ve had issues for a year and a half! No one knows what it is to be professional except for the sales reps! this is the worst experience I have ever been thru and I wouldn’t recommend ANYONE get a car from this place they will take ur money and give u a lemon and claim they will fix it and never do a thing. the new service manager is completely inappropriate and has no idea... read more

Frequently asked questions about Byrider Reading

How is Byrider Reading rated?

Byrider Reading has a 4 star rating with 1,150 reviews. 

When is Byrider Reading open?

Byrider Reading is closed now. It will open at 9:00 a.m. 

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