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Burt Greenwald Chevrolet
- Used Car Dealers
- Akron, OH
About this business
Location details
1490 Vernon Odom Blvd, Akron, OH, 44320, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | 9:00 a.m. to 5:00 p.m. |
Do Not Take Your Vehicle to Defouw Automotive! Defouw has undoubtedly provided the most horrendous customer service experience we've ever encountered with any business. They were negligent in diagnosing and repairing the vehicle, even after being specifically told which part to check. They misdiagnosed the vehicle on multiple occasions and returned it with the assurance that it was running reliably, only for it to break down each time. There were multiple instances of them reading the wrong ticket for other vehicles and ref... read more
Do Not Take Your Vehicle to Defouw Automotive! Defouw has undoubtedly provided the most horrendous customer service experience we've ever encountered with any business. They were negligent in diagnosing and repairing the vehicle, even after being specifically told which part to check. They misdiagnosed the vehicle on multiple occasions and returned it with the assurance that it was running reliably, only for it to break down each time. There were multiple instances of them reading the wrong ticket for other vehicles and ref... read more
Bunch of liars and scammers who do their best to try to rip you off. Dont ever buy a car from this stealership.
You Decide if you would trust this service dealership with your mothers car, I feel like I was conned from their service department. I was told I could walk out the door for a transmission repair for $7,700 with taxes, I could not have done the repair for too much more as I could not get that big of loan on the car as it was not valued more than 8800.00. 6 Weeks later, I received a call that they had found a module that cost 5,000 that needed to be replaced. To sweeten the deal they said GM would take 1000.00 off the part, ... read more
I bought my car from George Moore Chevrolet 4 years ago and have less then 36,000 miles on my car my seat back frame went and all I was told was that it was going to be a month before my car part was going to be available. I have since been in contact with GM about said part and no one can give me a correct answer on when this is going to be available. Was not offered a loner car nor a rental car and I have a handicap mother and no vehicle to get her to and from doctor's appointments. This is only the second GM car I have ow... read more
Be careful if you plan on purchasing a vehicle from this dealership. The sales staff/management inexperience is evident. Would not honor their word on a service for a vehicle I purchased. Honesty goes a long way and unfortunately this dealership lacks that quality. Very dishonest sales staff.
my sales person, Brett Wilkinbird was great, he was super helpful, not pushy and helped us find the right vehicle in our budget. It was a fun process and not like I thought it would be at all. I’ll definitely go back and buy from the Brett Wilken Bird at Jim Trenary
Avoid, avoid, avoid. Lisa is a scam artist. complete waste of money.
We leased a Trailblazer and are very happy with the car. The service department, not so much. They put my temporary plate on with the screws stripped and the plate fell off in my driveway. I took it to the dealer the next day and their 'fix' was to put teflon tape on the screws and that didn't work, either. I contacted them and have yet to get them to fix it. Also, they were supposed to get back to me regarding how to get my new plates but didn't bother calling back. Not satisfied at all.
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Burt Greenwald Chevrolet is closed now. It will open at 9:00 a.m.
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