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Buffalo Wild Wings

3.5

About this business

Lively sports-bar chain dishing up wings & other American pub grub amid lots of large-screen TVs. 

Location details

6801 Dixie Hwy, Louisville, KY, 40258, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.51,377 reviews
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Kristen Harvey's profile image
Kristen Harvey 
4 years ago

It's not that I don't recommend BWW, it's just that the last couple time we went our food has been less then up to par. We went yesterday and I ordered 10 traditional half Asian zing and half teriyaki and when I got the food it looked correct so I didn't think much of it but I went to take a bite out of the Asian Zing and my mouth was ON Fire. I don't eat stuff that hot, I like to enjoy the taste of my food... So I had my BF try it and he said it was Mango Habanero! He knows cause that's the sauce he normally gets- but my bo... read more

Business response:

Hey Kristen. Thanks for letting us know about this, we are very sorry. Please fill out the form at the bottom of BuffaloWildWings.com/FAQ where it says 'Orders & Visits' if you don’t mind so we can make it right for you. 

Erin Marie Lawson's profile image
Erin Marie Lawson 
5 years ago

Saw roaches on the floor crawling round in dinning room while there!! 

Jarrett Woods's profile image
Jarrett Woods 
recommend  Recommended
5 years ago

very pleasant waitress and atmosphere. 

Business response:

Hey Jarrett. Thanks for the feedback! Hope to see you again soon! 

Taylor Milliken's profile image
Taylor Milliken 
5 years ago

This is the third time I’ve ordered from BWW through DoorDash on dixie and the third time they’ve messed up almost every item I ordered. They completely forgot my entire side of fired pickles and put tomatoes on everything I asked them not to our tomato on. Sick of paying for “good food” to only be disappointed when it arrives. From now on I’ll order elsewhere. 

Business response:

Hey Taylor. Thanks for letting us know about this, we are very sorry about the poor experience you had with us. Please fill out the form at the bottom of BuffaloWildWings.com/FAQ so we can make it right for you. 

Sam Roudenbush's profile image
Sam Roudenbush 
5 years ago

Had a sign out front advertising buy 10 boneless wings get 10 free. Sat down and ordered and was told that’s the Thursday special. ITS SUNDAY! soooo the sign has been out front for 3 days?! Didn’t get the buy 10 get 10 🙄 

Business response:

Hey Sam. Thanks for letting us know about this, we are very sorry. Please fill out the form at the bottom of https://www.buffalowildwings.com/faq/ if you don’t mind so we can get some more info. 

Emanuel Hayes's profile image
Emanuel Hayes 
5 years ago

poor customer service. order incorrect. when I told the cashier about the inaccuracies. she tells me "I should've told her" with an negative attitude. ended in an argument in lobby in front of other customers. 

Business response:

Hey Emanuel. Thanks for letting us know about this. Please fill out the form at the bottom of https://www.buffalowildwings.com/faq/ if you don’t mind so we can get some more info. 

Caitlyn Keltner's profile image
Caitlyn Keltner 
5 years ago

Ordered online. It was delivered late, only half of what was ordered was in the bag, it was cold, nachos/fried pickles were soggy, paid extra for sauces that weren’t in the bag. Sauces were wrong on all the chicken. Worst Buffalo Wild Wings experience ever. 

Racheal Owens's profile image
Racheal Owens 
5 years ago
Sierra Nicole White's profile image
Sierra Nicole White 
5 years ago

We’ve eaten here in the past, even spent my sons birthday last year here, and have tried to give this places chances for improvement. It’s been since his birth last September I’ve come here for how awful the service was. Tonight I ordered take out for me and the kids and the whole order was wrong once I got back home. I should have checked it before I left but with how long it took for them to get the order out to me I thought it would correct. I was missing two meals and half of my own meal but for whatever reason had tons ... read more

Frequently asked questions about Buffalo Wild Wings

How is Buffalo Wild Wings rated?

Buffalo Wild Wings has a 3.5 star rating with 1,377 reviews. 

When is Buffalo Wild Wings open?

Buffalo Wild Wings is open now. It will close at 6:00 p.m.  

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