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Brown's Fairfax Mazda Service

4.1

About this business

Location details

10570 Fairfax Blvd, Fairfax, VA, 22030, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.1218 reviews
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Raymond's profile image
Raymond 
5 years ago

Excellent 

Business response:

Raymond, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Best, Trey Rodgers - GM - trey.rodgers@brownscar.com 

Guru99WS8H's profile image
Guru99WS8H 
5 years ago

I worked with Debbie Hefty. She was very knowledgeable and answered all of my questions about the vehicle.. I was able to get an out-the-door price on the vehicle. She even took the time to answer my questions on her day off ! 

Business response:

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best, Trey Rodgers - GM - trey.rodgers@brownscar.com 

badgerz20's profile image
badgerz20 
5 years ago

Dealership was friendly with their response and had kept in touch. I just wasn't able to work out a time to get down to the dealership before the car sold. 

Business response:

Thanks for the great rating. We're pleased that everything went well for you! Trey Rodgers - GM - trey.rodgers@brownscar.com 

Christine's profile image
Christine 
6 years ago

Bobby, the rep who worked with me was responsive when I reached out to him and communicative before my visit. I appreciated his genuine welcome and his preparation for me to experience the car I was interested in. He was very professional throughout. It was a very positive overall visit. 

Business response:

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Bobby assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, Trey Rodgers - GM - trey.rodgers@brownscar.com 

Molly's profile image
Molly 
6 years ago

My emails were answered promptly. Dealer made an effort to understand my needs. The vehicle I was interested in sold before I could go look at it but the dealer continues to try to find a suitable used car for me. I would use this dealership based on this interaction. 

Business response:

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Trey Rodgers - GM - trey.rodgers@brownscar.com 

Samuel's profile image
Samuel 
6 years ago

Mr.Custodio was great from the start.He kept me informed on the availability of the vehicle and what I needed to do moving from interest to purchase. When I arrived all thongs were organized and the purchase was very smooth. Professional is an understatement. 

Business response:

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Trey Rodgers - GM - trey.rodgers@brownscar.com 

Michelle's profile image
Michelle 
6 years ago

Dealer was very helpful and quick on every response. I definitely recommend this dealership and sales department. 

Business response:

We cannot thank you enough for your wonderful review of Brown's Fairfax Mazda and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Trey Rodgers - GM - trey.rodgers@brownscar.com 

Joan's profile image
Joan 
6 years ago

Salesmen were very helpful. Car had paint issues that I was not comfortable with so decided not to pursue. 

Business response:

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Trey Rodgers - GM - trey.rodgers@brownscar.com 

GuruFJ1RB's profile image
GuruFJ1RB 
6 years ago

Fast ,easy and accurate 

Business response:

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Trey Rodgers - GM - trey.rodgers@brownscar.com 

Frequently asked questions about Brown's Fairfax Mazda Service

How is Brown's Fairfax Mazda Service rated?

Brown's Fairfax Mazda Service has a 4.1 star rating with 218 reviews. 

When is Brown's Fairfax Mazda Service open?

Brown's Fairfax Mazda Service is closed now. It will open tomorrow at 7:00 a.m. 

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