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Brown's Fairfax Mazda Service
- Auto Repair
- Fairfax, VA
About this business
Location details
10570 Fairfax Blvd, Fairfax, VA, 22030, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Whole process was smooth and easy. Everyone was helpful and nice.
Business response:
We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Trey Rodgers - GM - trey.rodgers@brownscar.com
I live in NC and I just bought this car from them. When I tell you they bent over backwards and went above and beyond for me…it’s a gross understatement. Debbie Hefty is a SAINT! Everything on my end was just insane (thanks COVID) but she worked it all out with me and had such patience, such amazing communication, that I will buy my next car here too!
Business response:
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Trey Rodgers - GM - trey.rodgers@brownscar.com
Browns Fairfax Mazda was responsive. I ended up buying a new car there. The salesman Ron Pattison was knowledgeable, friendly, and straightforward, and there were no surprises. Everything he told turned out to be true. All in all, it was a square deal that I felt good about.
Business response:
Hello Tom, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at Brown's Fairfax Mazda and that Ron was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Regards, Trey Rodgers - GM - trey.rodgers@brownscar.com
Communication was fast initially. It slowed up but was still present. They couldn't get me financed for a second car. Pleasant but I thought the same energy to call me at the beginning should have been given when it didn't go through. I purchased elsewhere.
Business response:
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Trey Rodgers - GM - trey.rodgers@brownscar.com
I live in myrtle beach south Carolina. The sales team was nice and accommodating. A deposit was made, and drove 7 hours one way. Upon arrival my wife and myself looked over the car and didn't expect perfection. But found the cars air conditioner not blowing cold air. Now this could have been an oversight, and was offered a small discount for the repair, it wouldn't put a dent if major repairs were needed. I was then told that 5 other people were chomping at the bit to take the car. I did what I could to keep my composure and... read more
Business response:
Thank you for taking the time to share your recent experience at Brown's Fairfax Mazda. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact me directly. Thank you. Trey Rodgers - GM - trey.rodgers@brownscar.com
good service
Business response:
We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Trey Rodgers - GM - trey.rodgers@brownscar.com
They sales rep and manager contacted me, unfortunately the car sold before a had the chance to and test drive it. Good service!
Business response:
Thank you for the five-star rating! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! Trey Rodgers - GM - trey.rodgers@brownscar.com
Consistent contact by phone and email were done. Not interested; out of my price range of $30,000
Business response:
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Trey Rodgers - GM - trey.rodgers@brownscar.com
Mazda Chantilly was very quick to answer my initial inquiry about the car and to set up a time we could test drive it. When we got to the dealership, the car was already there and ready to go. Everyone was professional and friendly. Ultimately, we decided to get a different vehicle because it was missing a couple of features. I would recommend this dealership.
Business response:
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Trey Rodgers - GM - trey.rodgers@brownscar.com
Frequently asked questions about Brown's Fairfax Mazda Service
How is Brown's Fairfax Mazda Service rated?
Brown's Fairfax Mazda Service has a 4.1 star rating with 218 reviews.
When is Brown's Fairfax Mazda Service open?
Brown's Fairfax Mazda Service is closed now. It will open tomorrow at 7:00 a.m.
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