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Brown's Fairfax Mazda Service
- Auto Repair
- Fairfax, VA
About this business
Location details
10570 Fairfax Blvd, Fairfax, VA, 22030, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
They sales rep and manager contacted me, unfortunately the car sold before a had the chance to and test drive it. Good service!
Business response:
Thank you for the five-star rating! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! Trey Rodgers - GM - trey.rodgers@brownscar.com
Consistent contact by phone and email were done. Not interested; out of my price range of $30,000
Business response:
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Trey Rodgers - GM - trey.rodgers@brownscar.com
Mazda Chantilly was very quick to answer my initial inquiry about the car and to set up a time we could test drive it. When we got to the dealership, the car was already there and ready to go. Everyone was professional and friendly. Ultimately, we decided to get a different vehicle because it was missing a couple of features. I would recommend this dealership.
Business response:
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Trey Rodgers - GM - trey.rodgers@brownscar.com
Excellent
Business response:
Raymond, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Best, Trey Rodgers - GM - trey.rodgers@brownscar.com
I worked with Debbie Hefty. She was very knowledgeable and answered all of my questions about the vehicle.. I was able to get an out-the-door price on the vehicle. She even took the time to answer my questions on her day off !
Business response:
Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best, Trey Rodgers - GM - trey.rodgers@brownscar.com
Dealership was friendly with their response and had kept in touch. I just wasn't able to work out a time to get down to the dealership before the car sold.
Business response:
Thanks for the great rating. We're pleased that everything went well for you! Trey Rodgers - GM - trey.rodgers@brownscar.com
Bobby, the rep who worked with me was responsive when I reached out to him and communicative before my visit. I appreciated his genuine welcome and his preparation for me to experience the car I was interested in. He was very professional throughout. It was a very positive overall visit.
Business response:
First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Bobby assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, Trey Rodgers - GM - trey.rodgers@brownscar.com
My emails were answered promptly. Dealer made an effort to understand my needs. The vehicle I was interested in sold before I could go look at it but the dealer continues to try to find a suitable used car for me. I would use this dealership based on this interaction.
Business response:
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Trey Rodgers - GM - trey.rodgers@brownscar.com
Mr.Custodio was great from the start.He kept me informed on the availability of the vehicle and what I needed to do moving from interest to purchase. When I arrived all thongs were organized and the purchase was very smooth. Professional is an understatement.
Business response:
Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Trey Rodgers - GM - trey.rodgers@brownscar.com
Frequently asked questions about Brown's Fairfax Mazda Service
How is Brown's Fairfax Mazda Service rated?
Brown's Fairfax Mazda Service has a 4.1 star rating with 199 reviews.
When is Brown's Fairfax Mazda Service open?
Brown's Fairfax Mazda Service is closed now. It will open at 7:00 a.m.
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