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Brown's Fairfax Mazda Service
- Auto Repair
- Fairfax, VA
About this business
Location details
10570 Fairfax Blvd, Fairfax, VA, 22030, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Had a good experience.
Business response:
Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Trey Rodgers - GM - trey.rodgers@brownscar.com
Everyone was great.
Business response:
Thank you so much for this excellent feedback. We are happy to hear that our team worked hard enough to make your experience completely painless. Thanks for choosing Brown's Fairfax Mazda!Trey Rodgers - GM - trey.rodgers@brownscar.com
Nice people
Business response:
Thank you for the great review, Bill. I am glad our team could provide you with a positive experience. Please let us know when we can assist you again.Trey Rodgers - GM - trey.rodgers@brownscar.com
Special thanks to David Chung & Derik Zeitner who helped me in purchasing my new-to-me vehicle. For the days prior to stopping in, they both swiftly responded to texts and emails providing clear information about pricing & processing. There were no loopholes, and everything was clear and precise, and there was an excellent level of professionalism. Two days after returning home from a deployment i drive off the lot with the car I've been searching for for the last 5 months. I highly recommend Brown's Fairfax Mazda
Business response:
Thank you so much for taking the time to provide such great feedback. We're very happy that David and Derik were there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again!Sincerely,Trey Rodgers – GM - trey.rodgers@brownscar.com
Bobby was great! Contacted us right away to set up an appointment. Was ready when we arrived. We did not end up buying the car from him and he was very gracious about it.
Business response:
Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help.Sincerely,Trey Rodgers - GM - trey.rodgers@brownscar.com
The dealership was prompt in their response however the cars condition should have been better disclosed. The rust showing thru on the vehicle made it a no buy for me. The miledge was great and the car ran very well... but the asking price was way too high given the condition of the car. Additionally, the car didn’t appear to be detailed as I would expect buying from a dealer.
Business response:
Thank you for your review, George. I would appreciate the opportunity to address your concerns. Please contact me at your earliest convenience to discuss this issue.Trey Rodgers - GM - trey.rodgers@brownscar.com
They were helpful in setting up the test drive. They worked very hard to close the sale, but I wound up purchasing a different vehilce.
Business response:
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by.Sincerely,Trey Rodgers - GM - trey.rodgers@brownscar.com
They were helpful in setting up the test drive. They worked very hard to close the sale, but I wound up purchasing a different vehilce.
Business response:
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Trey Rodgers - GM - trey.rodgers@brownscar.com
Spoke to manager, who was pretty responsive in the beginning. I asked him about pricing for his used car and he wasn't even trying to name a price he was willing to let it go for. I had to disclose my price/budget and he just tells me its not doable. Regardless, he still doesn't disclose what he wants to sell it for, let alone work with me on pricing. Manager kept stopping to respond to me and I had to ping him through this website to get a response regarding availability/pricing. Looks like the car has finally sold after be... read more
Business response:
I am sorry to hear about your experience with us. I would like to speak with you about the details of your frustration. I can be reached at your convenience. Thank you!Sincerely,Trey Rodgers - GM - trey.rodgers@brownscar.com
Frequently asked questions about Brown's Fairfax Mazda Service
How is Brown's Fairfax Mazda Service rated?
Brown's Fairfax Mazda Service has a 4.1 star rating with 218 reviews.
When is Brown's Fairfax Mazda Service open?
Brown's Fairfax Mazda Service is closed now. It will open tomorrow at 7:00 a.m.
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