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Brown's Fairfax Mazda Service
- Auto Repair
- Fairfax, VA
About this business
Location details
10570 Fairfax Blvd, Fairfax, VA, 22030, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Dealer responded but vehicle ad was for a car that had been sold weeks ago…this seems to be a misleading ad to drive customers to the dealer.
Business response:
This is not the type of experience we seek to provide. Please contact us at your convenience. Trey Rodgers, General Manager
Our salesman Luke Thornton was awesome and very knowledgeable!! Greg the sales manager was great and very helpful in getting us financing and sealed the deal!!! Awesome staff!!!
Business response:
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Team at Safford Brown Mazda Fairfax
Called and talked to a sales representative. He didn't get back to me until 3 days later. I got the impression he wasn't interested in doing business.
Business response:
Kimberly, we are not pleased to hear of the incident you described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, Safford Brown's Fairfax Mazda
Overall a good experience I bought a vehicle from them and the person I talked to was friendly and helpful and the vehicle was in good condition. Price was fair for the vehicle. Only part that was a bit difficult was when I attempted to get the three month warranty they promised, it was not straight forward however ultimately I ended up receiving it, overall good experience.
Responded quickly
Business response:
Thank you for this amazing review! We really appreciate your business. Trey Rodgers - GM - trey.rodgers@brownscar.com
Excellent customer service
Business response:
Thank you for this amazing review! I really appreciate your business. Trey Rodgers - GM - trey.rodgers@brownscar.com
Deal was quick. Aryg was very knowledgeable and helpful. I had one small concern, the manager came over and reassured me the certified mechanic would look at it first thing the next morning and did. Simple correction as expressed. Would recommend
Business response:
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Kind regards, Trey Rodgers - GM - trey.rodgers@brownscar.com
Great experience. Debbie hefty is the best. Very professional and knowledgeable about cars. Buy Happy
Business response:
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Trey Rodgers - GM - trey.rodgers@brownscar.com
It was great! I had an offer from Carmax for my trade in that was $4000 more then what they initially offered me. But they matched it!!! It was awesome! So I went home with the car I came in to see!!!
Business response:
Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Trey Rodgers - GM - trey.rodgers@brownscar.com
Frequently asked questions about Brown's Fairfax Mazda Service
How is Brown's Fairfax Mazda Service rated?
Brown's Fairfax Mazda Service has a 4.1 star rating with 218 reviews.
When is Brown's Fairfax Mazda Service open?
Brown's Fairfax Mazda Service is closed now. It will open tomorrow at 7:00 a.m.
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