This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Brown's Fairfax Mazda Service
- Auto Repair
- Fairfax, VA
About this business
Location details
10570 Fairfax Blvd, Fairfax, VA, 22030, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Excellent customer service
Business response:
Thank you for this amazing review! I really appreciate your business. Trey Rodgers - GM - trey.rodgers@brownscar.com
Deal was quick. Aryg was very knowledgeable and helpful. I had one small concern, the manager came over and reassured me the certified mechanic would look at it first thing the next morning and did. Simple correction as expressed. Would recommend
Business response:
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Kind regards, Trey Rodgers - GM - trey.rodgers@brownscar.com
Great experience. Debbie hefty is the best. Very professional and knowledgeable about cars. Buy Happy
Business response:
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Trey Rodgers - GM - trey.rodgers@brownscar.com
It was great! I had an offer from Carmax for my trade in that was $4000 more then what they initially offered me. But they matched it!!! It was awesome! So I went home with the car I came in to see!!!
Business response:
Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Trey Rodgers - GM - trey.rodgers@brownscar.com
Whole process was smooth and easy. Everyone was helpful and nice.
Business response:
We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Trey Rodgers - GM - trey.rodgers@brownscar.com
I live in NC and I just bought this car from them. When I tell you they bent over backwards and went above and beyond for me…it’s a gross understatement. Debbie Hefty is a SAINT! Everything on my end was just insane (thanks COVID) but she worked it all out with me and had such patience, such amazing communication, that I will buy my next car here too!
Business response:
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Trey Rodgers - GM - trey.rodgers@brownscar.com
Browns Fairfax Mazda was responsive. I ended up buying a new car there. The salesman Ron Pattison was knowledgeable, friendly, and straightforward, and there were no surprises. Everything he told turned out to be true. All in all, it was a square deal that I felt good about.
Business response:
Hello Tom, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at Brown's Fairfax Mazda and that Ron was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Regards, Trey Rodgers - GM - trey.rodgers@brownscar.com
Communication was fast initially. It slowed up but was still present. They couldn't get me financed for a second car. Pleasant but I thought the same energy to call me at the beginning should have been given when it didn't go through. I purchased elsewhere.
Business response:
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Trey Rodgers - GM - trey.rodgers@brownscar.com
I live in myrtle beach south Carolina. The sales team was nice and accommodating. A deposit was made, and drove 7 hours one way. Upon arrival my wife and myself looked over the car and didn't expect perfection. But found the cars air conditioner not blowing cold air. Now this could have been an oversight, and was offered a small discount for the repair, it wouldn't put a dent if major repairs were needed. I was then told that 5 other people were chomping at the bit to take the car. I did what I could to keep my composure and... read more
Business response:
Thank you for taking the time to share your recent experience at Brown's Fairfax Mazda. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact me directly. Thank you. Trey Rodgers - GM - trey.rodgers@brownscar.com
Frequently asked questions about Brown's Fairfax Mazda Service
How is Brown's Fairfax Mazda Service rated?
Brown's Fairfax Mazda Service has a 4.1 star rating with 201 reviews.
When is Brown's Fairfax Mazda Service open?
Brown's Fairfax Mazda Service is closed now. It will open tomorrow at 7:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com