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Brown's Fairfax Mazda Service
- Auto Repair
- Fairfax, VA
About this business
Location details
10570 Fairfax Blvd, Fairfax, VA, 22030, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great communication. Price was what was agreed to over the phone. Fairly quick process and friendly staff.
Promises made. Promises kept. A fantastic experience from start to finish.
Dealership was very prompt in responding to my inquiry. The salesperson provided an appointment and test drive, but the car was not what I expected so did not purchase.
Gave all the information I requested.
Did not purchase found better deal
I was underwhelmed by the lack of customer service throughout my purchasing experience. Multiple interactions with the staff left much to be desired, as I often felt overlooked rather than valued as a customer. I ultimately had to escalate my concerns to the General Manager to receive a fair resolution. While I appreciate their involvement, this level of effort should not have been necessary for a straightforward car purchase. Based on this experience, I would likely not return to this dealership for future purchases. I hope... read more
Luke was very thorough and communicated often.
Very attentive and responsive
Great buying experience. We worked with Brent. He responded quickly and answered all questions. Made the trade-in and buying process as quick as could be expected. Car was priced fairly at the outset, so none of the usual positional bargaining nonsense. Just a straightforward, pleasant buying experience with professional and courteous staff.
Frequently asked questions about Brown's Fairfax Mazda Service
How is Brown's Fairfax Mazda Service rated?
Brown's Fairfax Mazda Service has a 4.1 star rating with 197 reviews.
When is Brown's Fairfax Mazda Service open?
Brown's Fairfax Mazda Service is closed now. It will open at 8:00 a.m.
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