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Brown's Fairfax Mazda Service
- Auto Repair
- Fairfax, VA
About this business
Location details
10570 Fairfax Blvd, Fairfax, VA, 22030, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Gave all the information I requested.
Did not purchase found better deal
I was underwhelmed by the lack of customer service throughout my purchasing experience. Multiple interactions with the staff left much to be desired, as I often felt overlooked rather than valued as a customer. I ultimately had to escalate my concerns to the General Manager to receive a fair resolution. While I appreciate their involvement, this level of effort should not have been necessary for a straightforward car purchase. Based on this experience, I would likely not return to this dealership for future purchases. I hope... read more
Luke was very thorough and communicated often.
Very attentive and responsive
Great buying experience. We worked with Brent. He responded quickly and answered all questions. Made the trade-in and buying process as quick as could be expected. Car was priced fairly at the outset, so none of the usual positional bargaining nonsense. Just a straightforward, pleasant buying experience with professional and courteous staff.
I had an amazing experience at this dealership. Baz Nazari has excellent customer service skills; he went above and beyond to make me feel comfortable with the whole process. I know there’s a stigma about dealerships and car salespeople but at this location/ dealership it is a completely different experience. Definitely try them out you won’t regret it, I wish every dealership was like this one. Happy to have purchased this vehicle from them.
Umar Saiyed, Larry, Paul Ramage, Harnee Villalobos & a host of others were super helpful and supportive. The team did a phenomenal job in providing efficient and effective service. Thank you all!
Good dealership, but pushy salesman
Business response:
Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Trey Rodgers, General Manager
Frequently asked questions about Brown's Fairfax Mazda Service
How is Brown's Fairfax Mazda Service rated?
Brown's Fairfax Mazda Service has a 4.1 star rating with 218 reviews.
When is Brown's Fairfax Mazda Service open?
Brown's Fairfax Mazda Service is closed now. It will open tomorrow at 7:00 a.m.
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