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Brown's Fairfax Mazda Service
- Auto Repair
- Fairfax, VA
About this business
Location details
10570 Fairfax Blvd, Fairfax, VA, 22030, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great buying experience. We worked with Brent. He responded quickly and answered all questions. Made the trade-in and buying process as quick as could be expected. Car was priced fairly at the outset, so none of the usual positional bargaining nonsense. Just a straightforward, pleasant buying experience with professional and courteous staff.
I had an amazing experience at this dealership. Baz Nazari has excellent customer service skills; he went above and beyond to make me feel comfortable with the whole process. I know there’s a stigma about dealerships and car salespeople but at this location/ dealership it is a completely different experience. Definitely try them out you won’t regret it, I wish every dealership was like this one. Happy to have purchased this vehicle from them.
Umar Saiyed, Larry, Paul Ramage, Harnee Villalobos & a host of others were super helpful and supportive. The team did a phenomenal job in providing efficient and effective service. Thank you all!
Good dealership, but pushy salesman
Business response:
Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Trey Rodgers, General Manager
Dealer responded but vehicle ad was for a car that had been sold weeks ago…this seems to be a misleading ad to drive customers to the dealer.
Business response:
This is not the type of experience we seek to provide. Please contact us at your convenience. Trey Rodgers, General Manager
Our salesman Luke Thornton was awesome and very knowledgeable!! Greg the sales manager was great and very helpful in getting us financing and sealed the deal!!! Awesome staff!!!
Business response:
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Team at Safford Brown Mazda Fairfax
Called and talked to a sales representative. He didn't get back to me until 3 days later. I got the impression he wasn't interested in doing business.
Business response:
Kimberly, we are not pleased to hear of the incident you described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, Safford Brown's Fairfax Mazda
Overall a good experience I bought a vehicle from them and the person I talked to was friendly and helpful and the vehicle was in good condition. Price was fair for the vehicle. Only part that was a bit difficult was when I attempted to get the three month warranty they promised, it was not straight forward however ultimately I ended up receiving it, overall good experience.
Responded quickly
Business response:
Thank you for this amazing review! We really appreciate your business. Trey Rodgers - GM - trey.rodgers@brownscar.com
Frequently asked questions about Brown's Fairfax Mazda Service
How is Brown's Fairfax Mazda Service rated?
Brown's Fairfax Mazda Service has a 4.1 star rating with 201 reviews.
When is Brown's Fairfax Mazda Service open?
Brown's Fairfax Mazda Service is closed now. It will open tomorrow at 7:00 a.m.
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