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Brown & Co Jewelers Inc
- Jewelry
- Roswell, GA
About this business
Location details
674 Holcomb Bridge Rd, Roswell, GA, 30076, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Disappointment! – My husband & I wanted to shop for 2 pieces of jewelry by a particular designer; They were basically all the same designs (no variance in size or stone). Would have to be "special ordered." Clerk didn't know when new line would be out (even though Christmas is just around the corner) and I'm talking about spending BIG $$$$$ while a recession is going on. I would have been more appreciative & helpful of a potential sale than the young firl who showed us the jewelry. I had expected more.
The best watch store in the southeast – I have been chasing a stainless Daytona for about two years. It is the most sought after Rolex in production and I have never seen one in stock. I came in one day to see my good friend Jim and get a watch cleaned (which is free) that I didn't even but there. Jim said that he remembered that I had been looking for one and he had something special to show me. Low and behold an all stainless white face Daytona. I told him that I would take it. If you are going to buy a watch in Atlanta th... read more
Great customer service – I have not yet been fortunate enough to purchase a piece from Brown & Co, but they will be the next place I go for sure. I have recently moved to town and just needed some watches worked on, the service was as if I purchased my pieces with them. The representitives in the customer service area took excellent care to answer all of my questions and search out a peice I could not find anywhere else. I do not have the sales people experience but if they are anything close to the people I met, I know I wi... read more
LOVE this place!!! – I recently got engaged!!!! And I got my ABSOLUTE FANTASY ring from Tacori. Here's the story...after he proposed, my SO told me the WHOLE story of everything he had to go through to get my ring. He did so much. He purchased a tacori band from Brown and Company and was searching for the perfect place to get the diamond set. Well, he had gone to many other jewelers who said that the prongs would have to be "shaved down" to "make the diamond fit", which he was terrified of. He finally decided to go back to B... read more
The Best Jeweler in Atlanta – We have had nothing but top notch service from day one. This place excells in customer service. They speak the truth about their diamonds, and they don't bash the competition. They always make you feel relaxed. They don't pressure you into anything. Best of all, they have some beautiful jewelry and diamonds. I recently upgraded my diamond there. We originally purchased our diamond from Brown back in 2004, and they gave us full credit for the amount we paid towards a new diamond. No one else will... read more
Their customer service is below par – Their customer service is unsatisfactory in my experience once a problem arises. Last year my wife bought an expensive watch as a gift on a special occassion. The third time I wore the watch the stem fell out. Initially the sales person said watch had a saphire crystal when asked, although it is plastic and scratches easily; very misleading information . We would not have purchased the item had it been accurately described. When the stem fell out the watch was clearly under "warranty." B... read more
Very Average – I was not impressed with Brown and company. They had a boring selection and very few nice diamonds. I guess this store is OK if you are looking for standard stuff, but if you want a unique piece, this is not the place to go.
Bad Experience – A family run business. They are now into the generation of "Browns" that have had a 'silver' spoon in their mouth since birth. It shows. They do not accept constructive criticism and have very poor customer service. I would think that the demise of Browns is not far away since I am not the only person who feels this way in their reviews. I for one will never shop there again.
LOVE THIS STORE! – I'm not a jewelry guy - I've never worn that much jewelry and therefore, typically don't buy much jewelry. About 2 years ago, my fiance took me to Brown and Co, and I was amazed. Everyone there was professional and friendly. (I guess I expected so much less from a high end jewelry store). On my second visit, they remembered my name along with a lot of the things we looked at the first time we were there. They made me feel like I was buying from family. Now I have a "favorites list" that includes a couple w... read more
Frequently asked questions about Brown & Co Jewelers Inc
How is Brown & Co Jewelers Inc rated?
Brown & Co Jewelers Inc has a 4.7 star rating with 565 reviews.
When is Brown & Co Jewelers Inc open?
Brown & Co Jewelers Inc is closed now. It will open tomorrow at 9:00 a.m.
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