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British Heart Foundation - Home Store

3.2

About this business

Location details

48-52 Brandon Parade S, Motherwell ML1 1LY, United Kingdom, Motherwell, ML1 1LY, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.237 reviews
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Suzie Brannan's profile image
Suzie Brannan 
4 days ago

Often pop in but today was met with a very unpleasant member of staff. I enquired about a item i seen online. Member in staff linked in with her colleague regarding it and she came out to shop floor and advise she wasn't prepared to bring it out so i asked her what the issue with the wheelchair if adverised online line. She said its jn the warehouse not charged and wasn't prepared to bring it up. She said i could bid for it on ebay. I asked to see if in person but was then questioned why when the pictures were online. I aske... read more

Susan Graham's profile image
Susan Graham 
4 weeks ago

I’m afraid I won’t be supporting any longer, it has just become really difficult to donate to this charity/store. Arranging a collection is beyond difficult, they don’t contact you, give you a date on the phone, then a different date by e-mail. The drivers do nothing but moan and refuse items that have already been agreed with the shop because they are too heavy. Last time I’m afraid. 

Hazel's profile image
Hazel 
4 weeks ago
William Mccallum's profile image
William Mccallum 
5 months ago

Gave a dining table and four chairs guy was great help at back door 

Jahan Shah's profile image
Jahan Shah 
5 months ago

A disgrace of a company. I tried to be nice and donate a sofa, firstly, they put the wrong date down and made me wait all day for nothing. Then after a week, driver comes says there's "bobbles" on the sofa. I think it's just an excuse because they didnt want to lift it. Phoned the shop, girl couldn't care any less. A disgrace and pathetic company and please don't waste your time. Now they'll reply, sorry etc... email or call us, (just to show they care) but it's not worth it. Don't bother with this rubbish company. 

Frequently asked questions about British Heart Foundation - Home Store

How is British Heart Foundation - Home Store rated?

British Heart Foundation - Home Store has a 3.2 star rating with 37 reviews. 

When is British Heart Foundation - Home Store open?

British Heart Foundation - Home Store is open now. It will close at 6:00 p.m. 

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