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Brilliant Earth

3.9

About this business

Location details

26 O'Farrell St, Fl 10, San Francisco, CA, 94108, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
3.9691 reviews
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minivegan's profile image
minivegan 
15 years ago

Conflict free and friendly – My engagement ring and wedding band are both from Brilliant Earth, a company that uses conflict free certified diamonds and reclaimed metal. It came in a sustainable bambo box... yeah, we're hippies. They are designing my wedding band too. It's a wonderful company! They are so nice! 

Miranda Naylor's profile image
Miranda Naylor 
15 years ago

Awesome company to do business with – My fiance ordered my engagement ring from Brilliant Earth. I must admit that I was a bit concerned about him ordering a ring from a website without seeing it in person. When he received the email saying that it had shipped out and was expected to be delivered the next morning by 10:30 we were ecstatic. The suspense was killing me as we were sitting in the living room waiting for FedEx. Finally the FedEx guy arrived with the package, I ran to the door and signed for the package. Nicholas ... read more

LTrane022's profile image
LTrane022 
16 years ago

Jeweler With Great Service, Mission, & Selection – Three reasons why I will recommend Brilliant Earth to any friends in the market for an engagement ring: 1) The Service: This was hands-down one of the best customer experiences I've ever had. I was paired with Jewelry Specialist Danielle, and after having an initial call with her, she assuaged any misgivings I had about making such an important purchase online (I'm on the East Coast). I'm not a big fan of shopping in general, but Danielle's knowledge, guidance, and responsiv... read more

JoelE's profile image
16 years ago

Great Company to Deal With – As my girlfirend is from South Africa it was really important for me to get a diamond that was conflict free and even better, not from an African mine. I had to pay a little more and wait a little longer to get the ring from Brilliant Earth, plus being in the UK meant that I could only speak to them for an hour a day due to the time differences, but I couldnt have asked for better customer service. Emails were replied to quickly and accurately and the ring arrived well within my tight time frame.... read more

MilesG's profile image
16 years ago

Ethical, high quality jeweler – I highly recommend Brilliant Earth to anyone buying jewelry. Their customer support is superb, their craftsmanship stunning, and their organizational ethos venerable. 

christopherpark's profile image
christopherpark 
16 years ago

Relief to the nervous future fiancé – I recently visited the Brilliant Earth showroom with my girlfriend's sister and was blown away by the assistance provided by Danielle. We exchanged a few emails prior to the visit regarding diamond and setting preferences, I stole a few of my girlfriend's rings from her jewelry box and with that she zeroed in on what I think just might be the perfect ring. I expected the process to be much more challenging, and figured that I would need to shop around more to figure out what I was lookin... read more

msemo27's profile image
16 years ago

Best place to buy diamonds! – Wow, I don't even know where to begin. I feel so fortunate to have found Brilliant Earth. I tried finding a company that could guarantee conflict free stones but all I was able to find were jewelers who followed the Kimberly Process. For me, that just wasn't enough. Brilliant Earth is AWESOME. I love knowing that my stone is conflict free and it makes it all the more special. Before settling on a stone, my future mother in law and I spent HOURS adjusting the parameters on the site. We finally ha... read more

axmchi's profile image
16 years ago

Excellent product, unbelievable service! – Any minor doubts I had about ordering a ring online were immediately put to rest as soon as I opened Brilliant Earth's unique packaging. The ring was so much more, well, brilliant, than I imagined (and judging by the look on her face a few weeks later, than my fiancee had imagined, too). Though I worked with Brilliant Earth to create a custom ring based on some ideas I had, the final product far exceeded my expectations of quality and overall design. Prior to getting engaged, I didn... read more

mguerrie's profile image
mguerrie 
16 years ago

Great Company! – Wow. What an amazing company! We just purchased our wedding set from Brilliant Earth and couldn't be happier. We were a little unsure of making such a large purchase online for something so important. But, conflict free diamonds were extremely important to us and they offer a 30 day return policy, so the risk was reduced. The greatest part of our experience, aside from a beautiful diamond, was the customer service. We called when we found a couple of diamonds we were interested in. When you call you are actu... read more

Frequently asked questions about Brilliant Earth

How is Brilliant Earth rated?

Brilliant Earth has a 3.9 star rating with 691 reviews. 

When is Brilliant Earth open?

Brilliant Earth is open now. It will close at 7:00 p.m.  

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