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Brilliant Earth
- Jewelry
- San Francisco, CA
About this business
Location details
26 O'Farrell St, Fl 10, San Francisco, CA, 94108, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
A Beautiful Ring! – My now husband and I are both into living an eco-conscious lifestyle and placed this as a priority when looking for engagement rings and conflict free diamonds. At first we were skeptical, and I was going to settle for a simple recycled gold band, however we stumbled upon Brilliant Earth in our research, and it was love! They had a huge variety of rings to choose from, which was not the case with many of the eco-friendly jewelry that we looked at. My husband got in contact with them to iron out the detail... read more
Terrible Customer Service and Sub par Production – If you want to make sure your proposal day and your ring are special and perfect, this is not the company for you. We had the most awful experience with Brilliant Earth and while we were patient and willing to walk away or forgive for adequate compensation...they did neither! I called Brilliant Earth about my idea for a custom engagement ring. I wanted my and my fiance's birthstones on the leaves instead of all diamonds. They said they would have no problem doing that and th... read more
NEVER USE BRILLIANT EARTH – ONLY ONE STAR BECAUSE NEGATIVE 5 WASN'T AVAILABLE If you want to make sure your proposal day and your ring are special and perfect, this is not the company for you. We had the most awful experience with Brilliant Earth and while we were patient and willing to walk away or forgive for adequate compensation...they did neither! My fiance communicated with Brilliant Earth about my custom ring with birthstones for months before the proposal date. Every time he checked in they assure him things were fin... read more
What Buying Jewelery Should Be Like – I had no real idea what I was doing when I decided that I wanted to buy a diamond ring. All I did know was that most diamonds are obtained by extremely immoral means, and that I wanted a conflict free diamond. I found Brilliant Earth, and their website and customer support educated me about diamonds to the point where I felt I could make a good decision. They helped me through every part of choosing and ordering a ring, and even pointed out a few things I would have overlooked that benef... read more
Extremely happy customer – We received our order yesterday and it was GORGREOUS! My wife absolutely loved it; a perfectcombination of both hers and our first daughter's birthstones. With the ethical and environmental commitment of Brilliant Earth, the quality, and outstanding customer service, I expect this is only the beginning of a long and beautiful relationship. Thank you! Jud Murchie
GREAT Quality, Customer Service – Not only was the quality incredible, the customer service was flawless. Not to mention that your getting luxury with a conscious. My fiance said this was the best decision I made!
Great! – I have been nothing but impressed by the quality and the service Brilliant Earth provides. The diamond engagement ring I purchased was my first real jewelry purchase and I was a little hesitant to purchase online. I had my girlfriend's possible ring size but no clue as to which size would be best or how easy/difficult it is to resize a ring. I did an online chat with Danielle and she gave me all the information I needed to make an informed decision. She eased my mind about the ring size and let me know I could alway... read more
The best Engagement Ring!! – THE BEST ENGAGEMENT RING! Socially conscious, awesome service, and highest quality craftsmanship. Brilliant Earth's environmental and social missions were the reasons my fiancée originally contacted them. But what was most impressive was their incredible level of service throughout the whole process. The entire Brilliant Earth team (and particularly Beth and Gloria) did everything that we could ask and offered a ton of helpful suggestions. They really went above and beyond, from helping design th... read more
Great product / great service, even at a distance – Ok, I was little nervous trying to make a custom engagement ring with a company in San Francisco (I live in NY). But my fiancé needed a ring where the diamond was completely traced to make sure it is truly coming from a clean place (not just Kimberly certified). She works for a progressive non-profit so there was no option to skimp on the ethical credentials. Still, I really wanted this ring to be top quality and I didn’t want to pay a fortune. Enter Brilliant Earth. I had ... read more
Frequently asked questions about Brilliant Earth
How is Brilliant Earth rated?
Brilliant Earth has a 3.9 star rating with 691 reviews.
When is Brilliant Earth open?
Brilliant Earth is open now. It will close at 7:00 p.m.
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