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Brilliant Earth

3.9

About this business

Location details

26 O'Farrell St, Fl 10, San Francisco, CA, 94108, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
3.9691 reviews
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runninglady77's profile image
runninglady77 
15 years ago

Best Jewelry Store. Period. – It is now over 3 years since my wonderful husband Mark got me the most beautiful engagement ring ever made: a custom-made, platinum pave antique-style setting with a gorgeous hearts & arrows diamond. He worked with Beth and told me that he had a great experience which means it must have been truly phenomenal given how shopping-averse he is. I’ve been wearing the ring ever since and it remains as beautiful as the day he proposed. I know the pave rings with lots of small diamonds can be delicate a... read more

shanam01's profile image
shanam01 
15 years ago

Amazing quality and design! – I worked with Danielle on designing 2 custom wedding rings - my fiance and I wanted to design rings that matched.. Danielle helped me create our rings just based on our high level vision and some very rough ideas - ultimately the rings came out AMAZING!!! My ring had very intricate micro diamonds that followed a curved pattern, and I was so impressed with how it came out - it was more beautiful than I could have imagined! We got it appraised at a higher price than we paid and the appraiser comme... read more

NoToBrilliantEarth's profile image
NoToBrilliantEarth 
15 years ago

Horrible Customer Service – My fiance (now husband) and I searched the gamut for a ring company that was ethical and aligned with our values. Coming from working for an Int'l NGO, I knew I couldn't buy a ring from any company. We were so excited to find Brilliant Earth...but after my quite horrible experience with them, I realize, this company is all about marketing and selling a story that is not their own. My experience with the company made me leave feeling like I was just another profit they made exploiting the story of ... read more

aiko0524's profile image
aiko0524 
15 years ago

Beautiful Ring and Excellent People! – I bought my wedding band, and I absolutely love it! Their customer service is excellent too. Anybody I talked to on the phone, or by email was friendly and helpful. I do recommend Brilliant Earth, and I’ll definitely buy something from them again! 

sincerelyrachel's profile image
sincerelyrachel 
15 years ago

Wonderful Wedding Ring! – I just received my wedding ring from Brilliant Earth this week. It's absolutely perfect! Customer service is prompt and incredibly helpful. Any question you might have is answered in full. There was someone to guide and help me every step of the way, be it from engraving the ring, payment options, and advice on ring sizing. I am incredibly satisfied and intend to be a repeat buyer. 

stonejamison's profile image
stonejamison 
15 years ago

Perfect Ring! – My partner and I were very concerned about choosing engagement and wedding rings that were not just beautiful, but also environmentally sustainable and socially responsible. Once we found Brilliant Earth we knew it was exactly what we were looking for. Daniella and everyone at Brilliant Earth have been incredibly helpful; honestly the only difficult part of the whole process was picking out the rings we wanted, because they all are so gorgeous! We couldn’t decide so my partner and I went to the Brilliant Eart... read more

paintincolor's profile image
paintincolor 
15 years ago

Wonderful Service, Great Rings! – They made me feel like my individual order mattered to them as I received a few emails to be sure that the rings arrived and that they were to my liking. They are beautiful! I cannot wait to use it tomorrow to propose! 

wrongindustries's profile image
wrongindustries 
15 years ago

Beautiful Sapphires! – I had my eye on a sapphire engagement ring from BE for ages. I was finally ready to purchase and the whole thing couldn't have been smoother! The staff was very knowledgeable and answered any questions I had. I received the ring yesterday and it is beautiful. I'm popping the question later this week and I'm sure my (soon to be!) fiance will feel the same! 

KatieChristensen's profile image
KatieChristensen 
15 years ago

The Perfect Engagement Ring!!! – I could not be happier with the incredibly beautiful engagement ring my fiance purchased at Brilliant Earth - it's gorgeous!! After spending much time ring shopping/browsing at Tiffany, DeBeers and other diamond retailers, we were actually left feeling quite uncomfortable with the concept of purchasing something that is supposed to signify such an important connection between two people, yet we didn't even feel comfortable with the sales people who were helping us - and most importantly, they... read more

Frequently asked questions about Brilliant Earth

How is Brilliant Earth rated?

Brilliant Earth has a 3.9 star rating with 691 reviews. 

When is Brilliant Earth open?

Brilliant Earth is open now. It will close at 7:00 p.m.  

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