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Bournival Jeep
- Car Dealers
- Portsmouth, NH
About this business
Location details
2355 Lafayette Rd, Portsmouth, NH, 03801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Last FINAL Service with Bournival Jeep Portsmouth , NH I have had enough of Bournival’s inefficient Service Department and attitude of indifference after 6 years. I bought my new 2014 Jeep Grand Cherokee here in 2013 and have had all required service performed here including multiple sets of tires, rack and pinion steering, head lights , back up camera and a radiator. I’ve spent several thousand dollars in the service department alone, but no more ! On 11/14/2020 I went i... Continue Reading
RecommendedSalesman ship! Recommending Tonia Bandy for all sales. The best! 😘
Business response:
Thank you so much for the positive recommendation! Our team is always happy to help.
RecommendedCandi Crow was awesome! I drove like 5 vehicle’s with my 4 year old, so I made her work for it. But she was great every step of the way! I bought a 2019 Highlander for an awesome deal!! If you are in the market go to Walker, and ask for Candi!!
Business response:
Thank you so much for the positive recommendation! Our team is always happy to help.
RecommendedSales and Service. Great employees!
RecommendedWide selection of vehicles. Great sales people.
Business response:
Thanks for the positive recommendation, Mason!
Customer service is lacking. Whenever you call get voicemails. Have never received a call back. Bought 2 cars from this dealership same night. Still waiting for an order that is owed to us, and can’t even get an answer on anything.
Business response:
Nolan, We regret to hear that you are displeased with your recent experience with us. We would like to have a better understanding of your experience and ensure everything was handled properly. Please reach out to us at reviews@allstarautomotive.com at your earliest convenience and we will do our best to resolve this with you. Best, Customer Relations Manager reviews@allstarautomotive.com
A month later and I’m still waiting to get my vehicle back from the service center. There’s always an excuse when I call. Never again!
Business response:
Kelly, We take your feedback seriously and would appreciate the opportunity to speak with you about your situation. Please reach out to us at a time that is convenient for you. Sincerely, Customer Relations Manager reviews@allstarautomotive.com
Worse customer service staff ever! Takes a week to diagnose a vehicle. Never buying from them again.
RecommendedVery friendly and knowledgeable employees. Fast service. I will return again.
Business response:
Thanks for your perfect review, Lynett! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. The Downtown Auto Group Team
Frequently asked questions about Bournival Jeep
How is Bournival Jeep rated?
Bournival Jeep has a 4.5 star rating with 740 reviews.
When is Bournival Jeep open?
Bournival Jeep is closed now. It will open at 9:00 a.m.
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