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Bournival Jeep

4.6

About this business

Location details

2355 Lafayette Rd, Portsmouth, NH, 03801, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.6815 reviews
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Kim Demarest's profile image
Kim Demarest 
6 years ago

12/27/19 Absolute S#@! show! 2 days of life wasted here. Sales Mngr (John B) had us scheduled for a test drive in a vehicle that wasn't even onsite & unavailable (70 min round trip). Had to come back next morning. After test drive & accessing trade-in....started working up deal only to discover the vehicle listed for $40,222 was now revised to $54,113. Supposedly a mistake when originally listed! Management down.. was very unorganized & seem to care less about customer's time. 

John Belcher's profile image
John Belcher 
recommend  Recommended
6 years ago

Went here with a failed headlight and they replaced it right away as we were leaving on a trip next day. And found out it was covered under warranty! Thanks Bournival Jeep 

Samantha Beane's profile image
Samantha Beane 
recommend  Recommended
6 years ago

We had a phenomenal experience with Bournival Jeep! Ryan was so welcoming and greeted us right away- we had a specific used vehicle we were looking for and in the pouring rain Ryan brought both out and showed us everything in detail- even measuring the trunk space for us while holding umbrellas! When the used options didn’t work in our favor he has a new vehicle option waiting for us! Mike (with finance) did an amazing job quickly coming up with an offer in our price range! The entire experience with every staff member was a... read more

Jessica Briley's profile image
Jessica Briley 
recommend  Recommended
6 years ago

Nothing is more frustrating than having the flu and your car needing repairs. It wasn't his fault that the repair was taking so long. But Steven took it upon himself to make sure I was talking care of. Shame on me for doubting you guys. Thanks Steven! 

MJ Coutu's profile image
MJ Coutu 
recommend  Recommended
6 years ago

Ryan was professional and knowledgeable without being pushy. In fact everyone I dealt with at Bournival Jeep was wonderful. Thank you very much. 

Portia Martin Prendergast's profile image
Portia Martin Prendergast 
recommend  Recommended
6 years ago

I owe great thanks to the SERVICE TEAM for working through all the complications in getting my Nitro fixed. Thank you to The best mechanics, Mickey and Allen. To Britteny that’s up front and communicated with me on a regular basis. And finally to their new Service Manager Tyler Davis that was dropped in the middle of this, but worked with his team to get my Dodge Nitro complete. I want to thank you all because I know the obstacles that were thrown in your path to make your job even more difficult. But you did it and you’re a... read more

Ronn K Parfait's profile image
Ronn K Parfait 
6 years ago

😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂 at the service department. You guys got me good. 

Jessica Joy Baldwin's profile image
Jessica Joy Baldwin 
recommend  Recommended
6 years ago

Everyone that we encountered today at All Star was incredible from our salesman (Taylor Tripp) to the guys in Sales management, to the guy in finance (I’m so sorry I’m awful with names, lol!) You all were SO patient with us and so understanding and wanted to make sure we had a great experience from beginning to end. (and I have EXTREMELY high expectations being that I work for Lexus in Baton Rouge of what to expect out of dealerships) and you guys surpassed all the tests and hopefully had just as much fun with us as we did w... read more

Roland Booth's profile image
Roland Booth 
recommend  Recommended
6 years ago

I think there customer care and customer service is excellent. I’ve been doing Jeeps from Bournival for over 20 years and have been very satisfied with the vehicles I have owned from them and how I’ve been treated by the people that work there. 

Frequently asked questions about Bournival Jeep

How is Bournival Jeep rated?

Bournival Jeep has a 4.6 star rating with 815 reviews. 

When is Bournival Jeep open?

Bournival Jeep is closed now. It will open tomorrow at 9:00 a.m. 

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