This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Bourne's Auto Center
- Used Car Dealers
- Washington, MA
About this business
The Bourne's Auto Center is a family-owned and operated business. The center has a staff of Automotive Service Excellence-certified technicians. It is a full-service automobile dealership company. The Bourne's Auto Center offers a selection of owned and pre-owned cars. The center provides inventory management, order placement, appointment scheduling and customer support services. It offers vehicles from various makes, including BMW, Dodge, Nissan and Saab. The Bourne's Auto Center has a fleet of cars, trucks and sport utilit... read more
Location details
135 Belmont St, Rte 123, Washington, MA, 02375, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
They have responded to two of my emails Iâll be in somewhat belated fashion. But, in their first email response they suggested I use text or phone calls to communicate as they donât check emails that frequently. Totally transparent. I am happy with them so far.
Business response:
Thank you for the opportunity to earn your business. If you have any further questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager
Quick response
Business response:
Thank you for taking the time to rate your experience. Let us know if we can be of any further assistance in your search for a quality pre-owned vehicle. Michael Kelley General Manager
We bought the car and the whole experience was smooth.
Business response:
Thank you for your business Jean! Let us know if you need anything at all. Michael Kelley General Manager
Everything went good up until we sat down to discuss the price, I asked the salesperson to let the manager know that I was offering $25,000 for the vehicle and he refused stating we don't haggle over the price of vehicles, the prices are set to sell. I thanked him and walked out. I would have at least liked the salesperson to take my fair offer over to the manager for review.
Business response:
This is correct, we do not negotiate our pricing. I am not sure why we would receive a 1 star rating because of it. We have been "No Hassle" since 2003 and has been overwhelmingly well received by our 60,000+ customers. We wish you the best of luck finding a quality pre-owned vehicle in your price range. Michael Kelley General Manager
Kris at Bourne's Auto Center responded to me immediately. Unfortunately, due to Covid19 my return to work date has been postponed so I have to hold off for a while before making a purchase.
Business response:
Thank you for taking the time to rate your experience with Kris. We will be here whenever you are ready. Thanks Again, Michael Kelley General Manager
I call the dealership at 9am on 8/6/20 i spoke to some girl about the car, today 6/25/20 still waiting on call back.... Maybe because im a Spanish male looking for a car, i didnt get service... But having a 785 credit score probably help me on my search, i ended up getting the same car in Seekonk the same day
Business response:
We are incredibly disappointed we were unable to earn your business. It is unacceptable that you never received a return phone call. We wish you the best of luck with your pre-owned vehicle. Michael Kelley General Manager
Very responsive and quick to help.
Business response:
Thank you for taking the time to award us with 5 stars Mike! We appreciate the opportunity to earn your business. Let us know if we can be of any further assistance. Michael Kelley General Manager
I bought a 2017 SUV, love it! David was my salesman and he was great. No pressure at all!!! I would highly recommend Bournes Auto Sales.
Business response:
Thank you for awarding us with 5 stars Karen! We are honored to have earned your business and recommendation. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager
They where very helpful over the phone, prior to my appt. I was helped immediately upon my arrival, Sat. @ 9:30am. I had follow up questions after my visit. The sales person responded immediately to my emails. I didn't end up buying at this time but will be back when I'm ready.
Business response:
Thank you for the opportunity to earn your business Debra. We look forward to earning your business in the future. Let us know when we can be of any assistance. Michael Kelley General Manager
Frequently asked questions about Bourne's Auto Center
How is Bourne's Auto Center rated?
Bourne's Auto Center has a 4.6 star rating with 3,192 reviews.
When is Bourne's Auto Center open?
Bourne's Auto Center is open now. It will close at 7:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com