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Bourne's Auto Center
- Used Car Dealers
- Washington, MA
About this business
The Bourne's Auto Center is a family-owned and operated business. The center has a staff of Automotive Service Excellence-certified technicians. It is a full-service automobile dealership company. The Bourne's Auto Center offers a selection of owned and pre-owned cars. The center provides inventory management, order placement, appointment scheduling and customer support services. It offers vehicles from various makes, including BMW, Dodge, Nissan and Saab. The Bourne's Auto Center has a fleet of cars, trucks and sport utilit... read more
Location details
135 Belmont St, Rte 123, Washington, MA, 02375, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Great experience!
Business response:
Thank you for awarding us with 5 stars Kathy! Let us know if we can be of any further assistance. Michael Kelley General Manager
Car was great and was planning to purchase but unfortunately i waited 3 long hrs for my turn to go into finance manager and ended up leaving
Business response:
We are sorry to hear this. We do our best to get every customer in and out within 45 minutes from when they say they are ready to purchase. 3 hours is not acceptable and frankly hard for me to believe. Speed and efficiency is what we pride ourselves on and apparently we failed at this with you. We wish you luck in your search for a quality pre-owned vehicle. Michael Kelley General Manager
Excellent costume service! Thanks for my new truck
Business response:
Thank you for your business Flavio! Let us know if we can be of any further assistance. Michael Kelley General Manager
Got an appointment to look at a specific truck. By the time I got there, the next day, that truck and every other in which I was interested, was under agreement. Dealership was super busy and staff seemed a bit overwhelmed, although I was told the volume of customers coming and going was "about normal.". There was no follow up from the salesperson after my visit. I purchased from another dealer in the area.
Business response:
David, We are experiencing a huge demand for our vehicles and we are doing our best to manage that and Covid-19 regulations. We are disappointed we were unable to earn your business and hope you found a vehicle that fit your needs. Michael Kelley General Manager
Great
Business response:
Thank you for awarding us with 5 stars! Let us know if we can be of any further assistance. Michael Kelley General Manager
Dealer didn't give me the time of day after test driving the car. could care less for my business despite having excellent credit and a steady income.
Business response:
This does not sound like us at all. I would like to hear more about your experience and who you worked with. My direct line is 508-230-2903. Michael Kelley General Manager
Very helpful. Will deal with again
Business response:
Thank you for awarding us with 5 stars. Let us know if we can be of any further assistance. Michael Kelley General Manager
Addressed my interests
Business response:
Thank you for the opportunity to earn your business Anthony. Let me know if we can be of any further assistance. Michael Kelley General Manager
I went there with an appt, on a Friday, (and drove an hour and a half to get there) and spent entirely too long there, with a 5 year old. They were overbooked for sure. I was alittle annoyed while there (it was hot, we were all wearing masks-it was like a 7-7.5 hour day between travel and time there) but definitely felt bad for everyone there that day, especially the staff. I tried to work out a lot of the details before I went which I have to think saved me some time. Overall my experience was positive though. I didn’t purc... read more
Frequently asked questions about Bourne's Auto Center
How is Bourne's Auto Center rated?
Bourne's Auto Center has a 4.6 star rating with 3,192 reviews.
When is Bourne's Auto Center open?
Bourne's Auto Center is open now. It will close at 7:00 p.m.
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